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CCRS Master Plan

The City of Waterloo's community, culture and recreation services master plan guides our community, culture and recreation services department, formerly called recreation and leisure services. An executive summary of the plan is available.

This master plan provides direction and strategies that support continually enriching the quality of life of Waterloo residents. Our objective is to support opportunities to access recreation, sports, arts and culture, park and heritage services that respond to both their current and evolving needs.

Our service delivery policy came out of this master plan.