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Pay Online


Pay your City of Waterloo parking ticket online using Visa, MasterCard or American Express.

Have your parking infraction number and licence plate numbers handy - you need them to pay the ticket. If you received a computer-generated ticket, the infraction number begins with a W, followed by seven digits.

If you received a hand-written ticket, look for a five- or six-digit number on the top right-hand corner of the ticket.  We require at least 3 business days to enter the hand-written ticket into the system.

A transaction fee is added to each ticket to cover the cost of the online payment. 

The online payment system is unavailable between 1:50 a.m. to 2:30 a.m.

We are currently experiencing some difficulties with our online payment system.  If you are having trouble making a payment online, please try the following:

Open Internet Explorer and click on the Tool button located in the right top corner.                        

A menu will be displayed, select “Compatibility View Settings” and add Close the menu and the online payment system should now work.

Currently, our payment system is not compatible with an IPad.

If you are still having online payment issues using Chrome, Safari or Firefox, please contact us at 519-747-8785.