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Residential Rental Licences

A row of houses

The City of Waterloo's Residential Rental Housing Licensing By-law (no. 2011-047) give us the ability to manage low-rise residential rental housing in the city.

It balances the needs of property owners with those of residents looking for safe, adequate and properly maintained rental accommodation as well as limiting the impact of large rental housing units on residential neighbourhoods.

Under this program, landlords must apply for a licence and renew it annually by April 1. If a rental property sells, the new owner must apply for a new licence, which includes getting all the necessary documentation and inspections.

Visit the frequently asked questions pages for more information.


Residential rental licence applications are available in person using this application. Only completed applications - including all the supporting documentation will be processed.

Once the application is complete, please bring all your documentation to the enforcement office on the first floor of City Hall at 100 Regina St. S. in Waterloo. Applications for a rental housing licence or to renew of an existing licence, can also be made online.

To help with the application process, please view our sample application package. If you require an accessible version, please contact Municipal Enforcement Services.

Supporting documents


This handout outlines the rental licensing fees - including the initial application and renewals. We accept cash, cheque, debit or money order for in person applications.


If you believe someone is violating the residential rental housing licensing by-law and would like to file a complaint, please contact us online or by calling 519-747-8785.

More information

The following pages have more information on the rental housing licensing program:

Lodging houses

The lodging house by-law was repealed. Owners of lodging houses are no longer eligible for class D licences and must apply for a rental housing licences.