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General inquiries

City of Waterloo
100 Regina St. S.
PO Box 337, Station Waterloo
Waterloo, Ont.
N2J 4A8

T. 519-886-1550

TTY. 1-866-786-3941

F. 519-747-8500

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A boy rides his bike down a sidewalk

The City of Waterloo has so much to offer it residents, with amenities and services for people of all ages and lifestyles.

This section includes information that impacts your day-to-day lives, whether you are planning to do home renovations, get a pet or visit a library. There also are pages geared towards specific groups - seniors, students and youth.

We are home to vibrant neighbourhoods and active neighbourhood associations that bring residents together to get things done. There are also many opportunities to volunteer and make a difference in the broader community.

Your property taxes allow us to continue to provide a range of seasonal, emergency, environmental and road-related services as well as water distribution and wastewater collection. Facility and program closures are posted online to keep you up to date on disruptions.

We also have lively arts, cultural and heritage scenes, a variety of educational opportunities and many ways to get around the city.

And it's easy to be active and healthy here. Over 150km of trails, several recreation facilities, parks and green space and more await you and your family.

Waterloo is a welcoming, caring and inclusive community. Want a tour? Give us a shout! We'll meet you for lunch in the square.

Life is better in Waterloo.