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Accessibility and Inclusion

A woman in a wheelchair smiles at another woman

Applications for GRAAC now open

Become involved - help improve accessibility for people with disabilities to municipal programs and services in your community!

The cities of Kitchener and Waterloo along with the Region of Waterloo, and Townships of North Dumfries, Wellesley, Woolwich and Wilmot are recruiting two volunteers for the Grand River Accessibility Advisory Committee (GRAAC), each to fill a four-year term beginning January 2017.

Members of GRAAC provide input and advice into accessibility planning for the seven participating municipalities.

To learn more about GRAAC, please visit: Region of Waterloo Accessibility or contact Lolita Paroski, City of Kitchener, 519-741-2200 ext. 7226, 1-866-969-9994 (TTY). 

Applications in word and PDF for membership will be accepted until Friday Oct. 7, 2016.

More info

The City of Waterloo is committed to offering people of all ages with a disability in our community the opportunity to pursue healthy, balanced lifestyles.

With advice and support of the Grand River Accessibility Advisory Committee (GRAAC), and through facilitation and delivery of leisure programs, volunteer opportunities and barrier-free consultation in accordance with our accessibility plan, we offer support for participation in courses and community programs. Services are available for both Waterloo and Kitchener residents.

We also work hard to ensure we meet or exceed the Accessibility for Ontarians with Disabilities standards established by the Ontario government. Accessibility standards are the rules that businesses and organizations in Ontario will have to follow to identify, remove and prevent barriers to accessibility.

Ontario is developing standards in many important areas of life:  

  • Built environment (buildings and other structures)
  • Customer service
  • Employment
  • Information and communications
  • Public transportation

The accessible customer service standard is the first of the accessibility standards to become law in Ontario. These standards have been approved and are now incorporated into the corporate accessibility policy to ensure that our goods and services are accessible to everyone.

This brochure outlines some of the inclusion programs we offer people with disabilities.