Be nice. Clear your snow and ice.
Snow or ice-covered sidewalks can be dangerous for all residents, especially seniors and people with mobility restrictions. They can force pedestrians to the roadways, which comprises their safety because of the traffic. It can also result in dangerous falls.
In the City of Waterloo, our by-laws require you to clear your sidewalks of snow and ice within 24 hours of a snowfall. Not clearing your sidewalks can result in city crews clearing them for you at your expense.
If you cannot clear your sidewalks - or you have a neighbour who may need some help - because of health or mobility restrictions, there are several local agencies that can help. Call ahead for details as there may be fees and eligibility requirements.
This map shows which sidewalks our crews will take care of in your neighbourhood.
Reporting unshovelled sidewalks
Call 519-747-6280 to report an unshovelled sidewalk. Do not forget you - and your neighbours - have until 24 hours have passed from the end of the snowfall to clear your sidewalk.