City of Waterloo service changes in Step 2

Posted On Thursday July 08, 2021

The City of Waterloo will move with the rest of the region into Step 2 of the provincial Roadmap to Reopen on Monday, July 12, 2021. Residents are reminded to continue following physical distancing and face covering recommendations, and of the general provincial gathering limits under Step 2:

  • Maximum 25 people for outdoor gatherings
  • Maximum 5 people for indoor gatherings

Other City of Waterloo changes effective Monday, July 12 in Step 2:

  • Passive park/picnic bookings will increase to a maximum of 25 participants, with COVID protocols in place
  • Outdoor sports fields and diamonds will be open for team play (including game play) with mandatory physical distancing and no contact rules in place, in addition to sport-specific COVID protocols
  • Outdoor sport spectators are permitted at fields and diamonds, physical distancing must be maintained and face coverings are recommended
  • Indoor sports facilities remain closed
  • The Adult Recreation Centre and Wing 404 will be open by appointment only, for registered participants attending specialized programming
  • Marriage ceremonies will continue to be performed by appointment only, with a maximum of ten people attending
  • For funerals, the graveside maximum is 75 people. Funeral home and cemetery staff do not count toward this number, but religious figures do, such as a Priest, Rabbi or Imam. Masks and distancing requirements are still in place. The office still remains closed to walk-ins and any meetings are by appointment only. The chapel maximum remains at 10 people

City staff are working with those sport groups that already have field and diamond bookings to adjust for the new limits. New sports bookings should be available the week of July 19.

Moses Springer Pool continues to be open with pre-registration encouraged and COVID restrictions in place. Day camps continue with registered programming and mandatory COVID protocols.

Public washrooms are available for use throughout the city, and city staff have produced a custom Google map of public washrooms in Waterloo, including accessible washroom facilities. The map can be found on the City of Waterloo’s website.

For the latest information about city service changes and closures, and updates as we move through the Roadmap to Reopen, please visit



For more information please contact: 

Cari Van Niekerk
Manager, Corporate Communications