City Hall reopening and other services to restart on Monday

Posted On Tuesday June 08, 2021

Following the provincial announcement of the Roadmap to Reopen yesterday, the City of Waterloo will reopen City Hall, its Service Centre and other admin buildings and fire halls doors. Residents may make appointments or attend on a walk up basis. These changes take effect on Monday, June 14, 2021.

Consistent with the province’s direction under Step 1 of its Reopening Plan, recreation facilities remain closed.

Other changes permitted in Step 1:

  • Passive park/picnic bookings will be enabled with a maximum of 10 participants and COVID protocols in place
  • Outdoor sports training and personal training permitted with maximum of 10 participants. This includes soccer and baseball which are open for training only and with COVID protocols in place
  • Day camps will reopen with guidance from the Chief Medical Officer of Health
  • Marriage ceremonies will be performed by appointment only, with a maximum of four people attending
  • For funerals, the graveside maximum is 50 people. Funeral home and cemetery staff do not count toward this number, but religious figures do, such as a Priest, Rabbi or Imam. Masks and distancing requirements are still in place. The office still remains closed to walk-ins and any meetings are by appointment only. The chapel maximum remains at 10 people
  • Outdoor amenities such as basketball, tennis and pickle ball courts, skate park and splash pad remain open with COVID protocols in place

Moses Springer Pool will reopen on Saturday, June 12.

Public washrooms are available for use throughout the city, and city staff have produced a custom Google map of public washrooms in Waterloo, including accessible washroom facilities. The map can be found on the City of Waterloo’s website.

For the latest information about city service changes and closures, please visit


For more information please contact: 

Tony Iavarone
Director, Corporate Communications