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FAQs

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Here are the answers to some of the most frequently asked questions about applying for a career at the City of Waterloo.

Q. How do I apply for a job?

A. All applications must be submitted online. Our career postings include information about the position, how to apply and conditions of employment. Acceptable formats when submitting applications are .doc or .docx format or PDF files. Please ensure applications contain both a cover letter and resume. If the posting requires submission of a portfolio, .zip files are accepted.

All applications for casual, part-time positions must include a supplementary availability sheet.

Additional information:

  • Applications are accepted only for those jobs that are currently advertised. Job postings are made available periodically; it's recommended you visit our careers postings website frequently to keep up to date on the current career/job opportunities
  • Applications must be received by the job closing date indicated on each job posting

We thank all applicants for their interest in the City of Waterloo as an employer.

Q. How do I know my application has been received?

You will receive an email confirmation upon successful completion of your application submission. If you do not receive a confirmation email, please check the 'junk' folder in your email account.

Q. Will I be contacted after my application is submitted?

A. You will be contacted by a member of the human resources team if you are selected for an interview. 

Q. Do I need to get a police records check to apply for a job?

A.The job posting will indicate whether or not the position you are applying for requires a police records check. Many of our casual part-time positions require a  satisfactory police records check, including a vulnerable sector check, as a condition of employment. You must get your police records check prior to starting your job. It takes about three weeks to get a police check in the Region of Waterloo.

Q. How do I get a police records check?

A. You will need to visit your local police service to complete an application for your police records or vulnerable sector check. In the Region of Waterloo, there are three levels of checks - be sure to obtain the level indicated on the posting. For privacy reasons, you must initiate and pick up your completed check. If you live in the Region of Waterloo, please visit Waterloo Regional Police Service for more information and for processing wait times.

Q. How do I request an accommodation for my interview?

A. Accommodations are available for all steps of the recruitment process. Applicants need to make their needs known to human resources in advance. If you are selected for an interview, please let us know at that time if you require accommodation. 

Q. Where do I go for my interview?

A. If selected for an interview, a member of the human resources team will contact you and explain the details of your interview location.   

Q. What can I expect at my interview?

A. Interviews are normally conducted by a interview panel, which includes a member of the human resources team, the supervisor or hiring manager for the position and sometimes a member of the staff team. The interview panel members will give you more details on the position, and you will be asked both behaviour-based and technical knowledge questions.