Bylaws and enforcement
Find out how to make a bylaw complaint. Visit our bylaw directory to find full text versions of our bylaws.
On this page
- Make a noise complaint
- Make a parking complaint
- Make an open air fire, nuisance or firework complaint
- Make other complaints
Make a noise complaint
To request enforcement, call 519-747-8785.
If the noise is taking place on a university campus, call:
- 519-888-4911 for University of Waterloo
- 519-885-3333 for Wilfrid Laurier University
Visit our noise exemptions page to find out if an event has a valid exemption.
Make a parking complaint
To make a parking complaint call 519-747-8785 or submit a complaint online.
Make an open air fire, nuisance or firework complaint
To request enforcement call 519-747-8785.
Make other complaints
Our online portal allows users to make complaints about a variety of bylaw concerns, including:
- snow and ice on sidewalks
- graffiti on private property
- property standards and lot maintenance issues, such as long grass
- proper licensing for a rental unit
Registration is required to make a complaint, but you will be able to track your request. By using our online portal the complaint is directed to an officer as quickly as possible.
You can also call 519-747-8785 or email municipalenforcement@waterloo.ca to make a complaint. This phone line and email are only monitored Monday to Friday, 8:30 a.m. to 4:30 p.m.