Bylaws and enforcement

For urgent enforcement requests, contact us at 519-747-8785 (business hours) or 519-570-9777 (after hours). You can also use our bylaw portal to make a complaint online.

Enforcement standards

Enforcement varies based on the bylaw. Officers may enter and inspect a property without a warrant. If a property/activity is in violation an officer may issue an order to comply. Following that we may take necessary measures to ensure compliance at the owner's expense.

Bylaw directory

Below are the most frequently requested city bylaws. 

If you require a bylaw that is not listed, or need one in an alternate format, contact us at 519-747-8785, TTY (for deaf) 1-866-786-3941, municipalenforcement@waterloo.ca, or come in to city hall.

The Region of Waterloo's bylaws are also in force in the City of Waterloo.

Go to bylaw section

  1. Fees and charges
  2. Building and property standards
  3. Licensing   
  4. Parking and driving 
  5. Safety 
  6. Zoning

Fees and charges

Fees and charges bylaw 
  • current version was approved December 10, 2018
  • outlines all common fees and charges for city services

Download full bylaw (PDF)

Building and property standards

Adequate heat

  • regulates suitable temperature in rental units

  • minimum temperature is 21C

  • owners of a rental unit which is heated by or at the expense of the owner must provide minimum heat

  • does not allow for space heaters to be used as a main heating source

  • non-compliance can result in requiring the owner to take measures to ensure adequate and suitable heat in the dwelling

  • if voluntary compliance is not gained an officer may conduct work to at owner’s expense

  • charges may also be laid

Download full bylaw (PDF)

Boulevards

  • regulates the construction, maintenance and protection of boulevards within the city

  • boulevard the portion of a road under the jurisdiction of the municipality between the traveled road and the street line (not including 'back lot' properties)

Download full bylaw (PDF)

City tree protection

  • protects city trees against damage from private activities such as pruning or gardening
  • prevents residents from planting trees on city property without authorization

Download full bylaw (PDF)

Fences

  • regulates fences based on property or yard type, such as a backyard or side yard

  • requires fences be built in a manner considered to be good workmanship, no barb wire or electrification on residential property

  • non-compliance can result in an officer issuing an order or laying charges

Download full bylaw (PDF)

Graffiti

  • prohibits unwanted graffiti on a property

  • graffiti is considered a public nuisance

  • outlines powers of inspection and compliance options

Download full bylaw (PDF)

Property standards 

  • defines standards for maintaining a property in the City of Waterloo

  • property owners must maintain the property and dwellings in a state of good repair

  • includes stair railings, plumbing, electrical, fences, foundations, walls, windows and roofs

  • enforcement or non-compliance can result in issuing an order of non-compliance, if the owner does not comply we may conduct work to gain compliance at the owner’s expense

  • you can appeal an order of non-compliance within 14 days

  • appeals are submitted to the clerks department for a fee of $170.00

Download full bylaw (PDF) 

Lot maintenance

  • regulates the basic standards for maintenance and aesthetics of exterior of a property in the city

  • sets out grass cutting, garbage, wood storage, weed control and material disposal standards

  • requires dead, decayed or damaged trees and branches be removed

  • non-compliance can result in an order of compliance on site 

  • if compliance is not obtained in the issued timeframe, an officer may conduct the work to correct the violations at the owner’s expense and charges may be laid

Download full bylaw (PDF)

Pool enclosures

  • regulates minimum requirements for a safety enclosure around a swimming pool

  • requires that any pool deeper than two feet have a safety enclosure

  • requires a permit prior to installation or work being done

  • sets minimums for height, distance from water’s edge and locking gate requirements

  • requires temporary fencing during construction if an existing enclosure is not already in place

  • a pool without an enclosure is a life safety concern and requires immediate action

  • non-compliance may result with an officer issuing an order and conducting work immediately

  • charges may also be laid

Download full bylaw (PDF)

Signs

  • regulates where and what type of signs can be placed in public areas
  • sets out the process and requirements for a sign permit
  • outlines measures to remove signs for non-compliance

Download full bylaw (PDF)

Snow removal

  • property owners are responsible for removing snow and ice from private sidewalks within 24 hours of accumulation (view sidewalk responsibility map to determine public/private sidewalks)
  • snow and ice cannot be placed on a road or highway
  • outlines process for compliance and enforcement

Download full bylaw (PDF)

Licensing

Business license

  • businesses operating in Waterloo require a licence
  • all must comply with applicable fire and zoning regulations, and provide proof of insurance. 
  • licences are non-transferrable if a business is sold or moves to a new location
  • businesses that require multiple licences must apply for each separately

Download full bylaw (PDF)

Lottery sales

  • the city works with the Alcohol and Gaming Commission of Ontario (AGCO) to regulate lottery licenses

  • the city administers license and enforces the Gaming Control Act

  • ensures licensees meet requirements under the Criminal Code of Canada and compliance with the terms and conditions of their licenses

  • non-compliance is when an applicant or licensee fails to submit accurate and up-to-date information in their financial reports or provides false information, contrary to the Registrar’s requirements

  • the AGCO may become involved and criminal charges may be laid

Download full bylaw (PDF)

Residential rental license

  • regulates the business of low rise rental housing in the city

  • governs the number of bedrooms in a rental property

  • guarantees property owners have insurance, functioning HVAC, electrical safety check, fire inspections and zoning compliance

  • yearly renewal required

  • non-compliance can result in a notice from an officer

  • non-compliance following the the notice can result in charges and fines 

  • license may be revoked, denied or have conditions placed on it at any time

  • you can appeal a condition or revoked/denied license to the clerks department

Download full bylaw (PDF)

Parking and driving

Anti-idling

  • regulates and provides provisions and exemptions controlling the idling of vehicles in the city

  • enforcement or non-compliance can result in an officer issuing a work order to discontinue the activity or issue a Provincial Offences Notice wherein charges are laid and fines are imposed

Download full bylaw (PDF)

Fire route

  • grants authority to the city to declare fire routes and ensure compliance through enforcement
  • establishes where fire routes can prohibit parking or stopping, and who can put up signs
  • outlines remedial actions and potential charges and fines for non-compliance

Download full bylaw (PDF)

Parking in yards

  • prohibits parking on organic matter (lawns or otherwise) in front and back yards
  • non-compliance can result in an order to discontinue the activity or a Provincial Offences Notice where charges are laid and fines imposed

Download full bylaw (PDF)

Parking on private property

  • regulates parking in private spaces such as businesses or commercial properties
  • outlines the delegation of authority to Private Enforcement Officers
  • non-compliance can result in fines or vehicle impounding

Download full bylaw (PDF)

Traffic and parking

  • regulates where you can park, stop and drive on roads in Waterloo
  • overnight parking on city streets and lots in prohibited from 2:30 to 6:00 a.m. (see our overnight parking page to apply for an exemption)

  • parking on residential yards or over the edge of a driveway is prohibited
  • vehicles cannot block a sidewalk or overhang curbs

Download full bylaw (PDF)

Safety

Dangerous Dog

  • defines who can designate a dog as dangerous and the reasons for doing so
  • defines what dogs breeds are restricted and how to get a license for one
  • outlines safety procedures for dogs that have been designated as dangerous
  • non-compliance can result in a dog being designated as prohibited
  • prohibited dogs must be surrendered to an animal shelter

Download the full bylaw (PDF)

Fireworks

  • Regulates the sales and use of fireworks, including but not limited to:

    • fireworks showers

    • fountains

    • golden train

    • lawn lights

    • pinwheels

    • roman candles

    • volcanoes

    • sparklers

  • these are low hazard fireworks and you need to be authorized to sell them
  • an individual can only use fireworks during Victoria Day, Canada Day, Chinese New Years and Diwali, and seven days preceding each of these holidays

Download the full bylaw (PDF)

Noise 

  • sets out minimum standards for noise and vibrations
  • provides the general limitations of sound levels and sources

  • outlines general prohibitions and exemptions

  • non-compliance can result in charges and fines

Apply for a noise exemption

Download full bylaw (PDF)

Open air burning

  • regulates the setting of open air fires

  • establishes times when open air fires may be set and any exemptions

  • provides for officers to inspect property to determine compliance

  • non-compliance can result in an officer issuing an order to discontinue the activity or a Provincial Offences Notice where charges are laid and fines imposed

Download full bylaw (PDF)

Public nuisance 

  • regulates public nuisances or situations that could cause them

  • sets out minimum standards in relation to:

    • foul odours in public places

    • excessive smoke, dust or airborne particulate matter in public places

    • spitting, vomiting, urinating or defecating in public places

    • dumping or littering in public places

    • blocking the passage of a pedestrian on a highway or on public property

  • non-compliance can result in an order to discontinue the activity or a Provincial Offences Notice where charges are laid and fines imposed

Download full bylaw (PDF)

Zoning

Check our zoning bylaw page for the latest information on the new comprehensive zoning bylaw.