Community services

The city provides some community services at the local level. Visit the Region of Waterloo for child care, employment support, financial assistance and affordable housing support.

Pay or dispute a ticket
  • Pay a parking ticket
  • Pay a bylaw ticket such noise, licensing, lot maintenance, etc. 
  • Request a review of a ticket
Bylaws and enforcement
  • Request enforcement assistance
  • Read descriptions and download our most asked-about bylaws
Bylaw directory
  • Find full text of city bylaws
  • Request an official copy if needed
Fire and emergency services
  • What to do after a fire
  • Book a fire inspection
  • Fire prevention tips
Noise complaints and exemptions
  • Find rules for excessive noise
  • Make a noise complaint
  • Apply for a noise exemption
Animals and pets
  • Renew a dog licence
  • Report an animal or wildlife issue
  • Find out animal and pet restrictions
Rental housing support
  • Check the status of a rental licence
  • Report unlicenced rental housing
  • Request inspection of a rental unit
Senior services
  • Active living and outing programs
  • Meal, shopping and ride services
  • In-home support options
  • Apply for a matching grant
  • Find neighbourhood associations
  • Read the neighbourhood strategy
Apply for a Sports and Recreation Grant
  • Apply online
  • Learn what you need to apply
  • 2024 applications are open
Marriages and oaths
  • Apply for a marriage licence
  • Book a civil ceremony at city hall
  • Make a declaration or oath
Safe needle disposal
  • report used needles on public property
  • locate used needle disposal bins
  • how to safely discard needles yourself
  • report an encampment issue
  • learn how we're working with partners to address homelessness
Large street gatherings
  • Learn more about how we manage unsanctioned public gatherings
  • Find out who is on the task force
  • Learn when and how to legally set off fireworks in Waterloo
  • Find out the environmental impacts of fireworks