Community services

The city provides some community services at the local level. Visit the Region of Waterloo for child care, employment support, financial assistance and housing support.

Fire + emergency services
  • What to do after a fire
  • Book a fire inspection
  • Fire prevention tips
Bylaws + enforcement
  • Request enforcement assistance
  • Read descriptions and download our most asked-about bylaws.
Animals + pets
  • Renew a dog licence
  • Report an animal or wildlife issue
  • Find out animal + pet restrictions
Noise complaints + exemptions
  • Find rules for excessive noise
  • Make a noise complaint
  • Apply for a noise exemption
Marriages + oaths
  • Apply for a marriage licence
  • Book a civil ceremony at city hall
  • Make a declaration or oath
Senior support
  • Active living + outing programs
  • Meal, shopping + ride services
  • In-home support options
  • Apply for a matching grant
  • Find neighbourhood associations
  • Read the neighbourhood strategy
Community cash grants
  • Apply for a cash or inclusion grant
  • Find eligibility guidelines + deadlines
  • 2019 applications are closed
Public gatherings task force
  • Learn more about how we manage unsanctioned public gatherings
  • Find out who is on the task force
  • Where you can consume cannabis
  • Where cannabis can be sold
  • Report underage/illegal consumption
Safe needle disposal
  • report used needles on public property
  • locate used needle disposal bins
  • how to safely discard needles yourself