Non-potable bulk water fill station
Find out how to get bulk, non-potable water at our fill station for uses like landscaping and construction.
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Find our fill station
The City of Waterloo provides a non-potable bulk water service which allows customers to obtain large quantities of non-potable water for uses such as landscaping and construction. This service is located at the Service Centre, 265 Lexington Court (Next to 146 Dearborn Pl entrance)
Please be advised that the water is from a well and may contain some sediment material. We are actively working on reducing this.
Operating hours
- station is open 24/hr a day, 7 days a week
Before you visit
We require first-time customers to join our non-potable bulk water truck fill program and set up a secure account with a PIN, before visiting. If you are an existing customer, your profile is already set up, but you will need to create a password.
Once your online customer account is active, you will have access to:
- pay online
- manage your account
- monitor your payment history
- track your non-potable bulk water usage
Sign in to your bulk water account
Fees
- the 2025 rate is $2.48 per cubic meter (1 cubic meter = 1,000 litres) plus a 15% admin fee
- the rate is reviewed yearly and approved by council
How to pay
To pay you can use your online account or on site when you visit
- your online account will be automatically charged based on the volume of water drawn
- you can deposit more funds to your account at any time
- unused funds will be automatically transferred to the next year
- an online processing fee of 1.70% of your total payment will apply to your total fee
- you can pay online using Debit, Visa, MasterCard, or American Express
Contact us
If you have questions about our non-potable bulk water truck fill station, you can call 519-886-2310 or email bulkwater@waterloo.ca Monday to Friday, from 7:30 a.m. to 3:00 p.m.