Water certificates

Water certificates provide information regarding outstanding balances on water accounts. They are often requested during the sale or purchase of a property.

Request a water certificate

There is an $87.00 fee for a water certificate.

Use one of two ways to request a water certificate:

  1. Use the mypermits portal to order a water certificate online.
    • You will require a water account number. Once your transaction is successfully completed, your certificate will be emailed to you.
  2. Download and fill out a water certificate request form (PDF).
    • submit completed forms and payment either:
      • in person at the revenue counter at city hall (cash, cheque payable to the City of Waterloo, debit)
      • by mail (cheque payable to the City of Waterloo) to:
        Revenue Services
        City of Waterloo
        100 Regina Street South
        PO Box 337, Station Waterloo
        Waterloo, ON N2J 4A8 

Certificates do not include the account balance after a final meter read. Verbal water account confirmation of all certificates is provided for three months from the issue date. After that time, another certificate must be requested. If you have any questions, contact us at 519-747-8718 or email tax_watercertificate@waterloo.ca.