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City Hall

Waterloo City Centre

City Hall is in the Waterloo City Centre building, which is home to many of our administrative offices as well as some tenants.

A number of teams work out of this building:

It is also home to the UpTown Waterloo Business Improvement Area and the Waterloo Region Small Business Centre


City Hall is at 100 Regina St. S., in Waterloo. It is near the intersection of William Street East and Regina Street South. The phone number at City Hall is 519-886-1550. 

Hours of operation

City Hall is open Mondays to Fridays from 7 a.m. to 6 p.m., with department hours from 8:30 a.m. to 4:30 p.m., as well as at other times for meetings and events. Visit our holiday calendar for information about closures during public and recognized holidays. 


Limited two-hour free parking is available in the lot behind City Hall for visitors to use.


We can arrange tours of City Hall for your group, including students on school trips. Please contact Linda Vandenakker at 519-747-8788 or by email to arrange your visit or for more information.