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How to make a complaint
Find out how to report bylaw issues online, by phone or in person.
Make a noise complaint
Check the city’s noise rules and how to report a problem.
Report illegal or unsafe parking
Report a vehicle blocking a sidewalk, hydrant or driveway.
Report an uncleared sidewalk
Report sidewalks that aren't shovelled within 24 hours after a snowfall.
Report an animal issue
Find the right contact to report lost pets or other animal care concerns.
Report a rental property issue
Report an unlicensed rental or ask for a property inspection.
Make a property standards complaint
Learn the rules for property maintenance and how to report a concern.
Make a yard maintenance complaint
Check yard maintenance rules and how to report a problem.
Report a fireworks problem
Learn when you can use fireworks and how to report an issue.
Report a fence issue
Tell us if a fence is unsafe or doesn't follow the bylaw.
Report a service issue
Use our online form to report issues with city services or facilities.
Bylaw directory
Find digital versions of city bylaws. You can request an official copy if needed.