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Share feedback on city projects
Visit EngageWaterloo to share ideas and provide input on city plans and projects.
Report a service issue online
Tell us about non-urgent problems such as potholes, city tree issues or park maintenance.
Make a bylaw complaint
Report possible bylaw violations like noise, parking or property standards.
Call or visit us
Contact city staff by phone or in person if you have questions or want to share feedback.
Contact your councillor
Reach out to your ward councillor about city decisions or issues in your neighbourhood.
Make a formal complaint
Make a formal complaint about a city service. Contact the Ontario Ombudsman's office.
