Visitor Information Centre

Get free maps, guides and tips for exploring Waterloo. Staff can help visitors and residents find local attractions, events and services. 

For more information about things to do, visit Explore Waterloo Region.

On this page:

1. Getting here
2. Check hours
3. Book the space
4. Accessibility
5. Contact us

Getting here

Find the Visitor Information Centre in the former train station at 10 Father David Bauer Drive:

• parking is free
• check Grand River Transit for public transit locations, times and fees

Get directions to the Visitor Centre

Check hours

The Visitor Information Centre is open seasonally:

• May to August – open daily from 10 a.m. to 5 p.m.
• September 4 to October 15 – open Saturdays and Sundays from 10 a.m. to 5 p.m.

Book the space

You can book the Visitor Information Centre for private rentals. The space works well for arts-focused non-profit groups that need room for meetings, workshops or creative programs.

To ask about booking, email cultureplan@waterloo.ca with your date, time and group details.

Accessibility

Accessibility features include:

• accessible entrance
• accessible washroom
• free parking, including accessible spaces

Contact us

For customer service, call 519-885-2297 during opening hours.