All rec facilities and the city museum are closed. We will contact you with further information if you were registered for recreation programs or rentals.

Full details are available on our COVID-19 response page.

  • The Swimplex is shutdown until October 4, 2021 to refurbish hydraulics, mechanical work on the moveable floor, and as part of the WMRC expansion project, the three aquatic change rooms are being renovated.
  • The building will remain open as Waterloo Region Public Health guidelines permit.
  • Moses Springer outdoor pool will open Monday June 14, offering swim lessons, public and lane swim, waterfit, and leadership courses throughout the summer.

On this page

  1. COVID-19 safety procedures
  2. Swimplex spring schedule (on hold, pool closed) 
  3. Moses Springer
  4. Fees and swimming safety

COVID-19 safety procedures

Completing City of Waterloo’s Online COVID-19 Heath Screening Form

In order to participate in a City rec program all participants must:

  1. Complete the City of Waterloo’s Online COVID-19 Health Screening Form prior to entering the facility on the same day as the activity takes place.
  2. The health screening form must be completed each and every time a participant and/or a family member enters the facility.
  3. Participants must successfully pass the screening in order to be permitted entry into the facility.
  4. You do not need to bring a printed copy of your results. Facility Ambassadors will check your form details at the assigned entrances.    
  5. For those participants who do not have access to an electronic device, a staff member will assist in the completion of the online health form upon arrival at the facility.

Complete Screening Form

Before you visit 

Do not come to a facility for a swim if you:

  1. Have a fever, new cough, shortness of breath or a combination of muscle aches, fatigue, headache, sore throat or runny nose.
  2. Have travelled outside of Canada within the last 14 days.
  3. Have been in close contact with a person with a confirmed or probable case of COVID-19.

To all others, please wash your hands or use sanitizer before and after every visit, and maintain physical distancing of 2 metres.

Visiting the Swimplex

Per the Region of Waterloo's Face Covering Bylaw, masks must be worn when entering the building. Masks may be removed to participate in your swim. Children under the age of five and those unable to wear a mask are exempt.

  1. Programs have a maximum capacity based on physical distancing requirements. Customers must pre-book their activity. Visit Active Waterloo to book your Swimplex visit.
  2. Arrive at the facility with your bathing suit on.
  3. Entrance into the facility will occur up to 8 minutes prior to the start of the program, through the front doors of the building labelled "Entrance". Registered customers will line up in the front lobby area (while observing physical distancing) and will then be escorted onto the pool deck. Customers will be permitted on the pool deck 2 minutes prior to the program start time.
  4. It is highly recommended that swim participants bring a large gym bag in which all belongings can be left on the pool deck during the program. Baskets will be available for use as required.
  5. All participants will shower on the pool deck and proceed to their designated program area. During the program, washroom facilities are available in the alternate needs change area only. This area will be limited to one customer at a time.
  6. The viewing gallery is closed. There is no spectating allowed in the facility.
  7. At the conclusion of the program, participants will be permitted to access the male or female change facilities for drying off and changing. A maximum of 10 minutes will be permitted in the change room. Please note: no showers, and no family change facilities, are available.
  8. Once you leave the change facilities please exit from the labelled "Exit" doors and the front of the building.
  9. There will be NO equipment or seating available for use. Swimmers may bring their own portable chairs and equipment for the program they are participating in. These items will be sanitized in the front lobby area by our ambassadors. These items must additionally be approved by staff as appropriate for use on the pool deck. Equipment will need to be kept with you at all times and cannot be shared with people not in your household.
  10. Please note the directional signage on the pool deck and other areas. Physical distancing requirements per Ontario government recommendations will be enforced.
  11. No refunds will be given once the program has started. Account credits will be provided if the program is cancelled in advance due to unforeseen circumstances.  In order to be respectful to others please do not register for a swim you do not plan to attend. Participants can register for a swim up to 45 minutes before the start of a swim. 

Swimplex schedule from April 11 to May 23 - on hold

Before visiting the indoor pool at the Swimplex, read the COVID-19 safety protocols above.

All visits require advance online booking.

Book your Swimplex visit

Kidsplash (six and under, with an adult)

All children must be accompanied in the water by someone 18 years or older (no more than two children per adult). Kidsplash is held in the tot pool and swirlpool. 

The capacity of the swirlpool during Kidsplash is 8. The water temperature of this pool will be kept between 86 to 88 degrees F.

  • 10:45 to 11:30 a.m. (tot/swirlpool) 
  • 10:45 to 11:30 a.m. (tot/swirlpool) 
  • 10:45 to 11:30 a.m. (tot/swirlpool)  
  • 4:30 to 5:15 p.m. (tot/swirlpool)
  • 10:15 to 11:00 a.m. (tot/swirlpool)

Parent and Tot (6 months to 3 years, with an adult)

Structured program led by a swim instructor. Participants can stay for up to 10 minutes at the end of the program to use the swirlpool only unless otherwise noted at admissions. Minimum age 6 months, maximum 3 years.

  • 12:15 to 12:45 p.m. (swirlpool) 
  • 3:15 to 3:45 p.m. (swirlpool) 
  • 9:00 to 9:30 a.m. (swirlpool)

Lane swims (ages 16 and up)

All lane swims will occur in the deep end. Must be competent deep end swimmer. 

One customer per lane. Swimmers may not stop at the end of the lane if another customer is stopped in the lane on either side of them. 

  • 8:45 to 9:30 a.m. (deep end)
  • 9:45 to 10:30 a.m. (deep end)
  • 11:15 to noon (deep end) (cancelled Apr 12)
  • 1:45 to 2:30 p.m. (deep end)
  • 3:30 to 4:15 p.m. (deep/shallow end)
  • 4:30 to 5:15 p.m. (deep/shallow end)
  • 7:15 to 8:00 p.m. (shallow end) 
  • 9:00 to 9:45 p.m. (shallow end)
  • 8:00 to 8:45 a.m. (deep/shallow end)
  • 9:50 to 10:30 a.m. (deep end)
  • 10:45 to 11:30 a.m. (deep/shallow end)
  • 12:30 to 1:15 p.m. (deep end) (cancelled Apr 13)
  • 3:15 to 4:00 p.m. (deep end) (cancelled Apr 13)
  • 8:45 a.m. to 9:30 a.m. (deep end)
  • 9:45 to 10:30 (deep end)
  • 12:30 to 1:15 p.m. (deep/shallow end) (deep end cancelled Apr 14)
  • 3:30 to 4:15 p.m. (deep/shallow end) (cancelled Apr 14)
  • 9:20 to 10:00 p.m. (deep/shallow end)
  • 8:00 to 8:45 a.m. (deep/shallow end)
  • 9:50 a.m. to 10:30 a.m. (deep end)
  • 10:45 to 11:30 a.m. (deep/shallow end)
  • 12:30 to 1:15 p.m. (deep end) (cancelled Apr 15)
  • 3:15 to 4:00 p.m. (deep end) (cancelled Apr 15)
  • 8:45 to 9:30 a.m. (deep end)
  • 9:45 to 10:30 a.m. (deep end)
  • 12:15 to 1:00 p.m. (deep/shallow end) (cancelled Apr 16)
  • 3:00 to 3:45 p.m. (deep/shallow end)
  • 8:30 to 9:15 p.m. (deep/shallow end)
  • 1:10 to 1:50 p.m. (deep end) 
  • 4:20 to 5:00 p.m. (deep/shallow end) 
  • 6:30 to 7:15 a.m. (deep/shallow end) 
  • 7:30 to 8:15 a.m. (deep/shallow end)
  • 8:30 to 9:15 a.m. (deep/shallow end)

Public swim

Children under 18 must swim with adults (18+). Child to caregiver ratio for 7 to 17 years is three children to one adult, and two children to one adult for children six and under. 

  • 7:00 to 8:15 p.m. (1/2 deep end, shallow/tot areas)
  • 2:45 to 4:00 p.m. (1/2 deep end, shallow/tot areas)


Swirlpool users must be over the age of 16. The water temperature of this pool will be kept between 86 to 88 degrees F.

  • 9:45 to 10:30 a.m.
  • 12:30 to 1:15 p.m. 
  • 8:00 to 8:45 a.m.
  • 8:15 to 9:00 p.m.
  • 12:30 to 1:15 p.m.
  • 8:00 to 8:45 a.m.
  • 6:45 to 7:30 p.m.

Waterfit (16+)

  • Classes will be held on the moveable floor area (4 foot depth for shallow classes and 6 foot depth for deep classes)
  • Customers must keep a 2 metre physical distance from each other
  • There will be no equipment used except water belts
  • Water belts are cleaned and sanitized after each use
  • Customers in deep water classes must be a competent deep end swimmers
  • Choose the option that best suits your fitness level.
Day of the week

Morning classes

Afternoon classes

  • 8:00 to 8:45 a.m. SH
  • 9:15 to 10:00 a.m. D (6ft)
  • 10:15 to 11:00 a.m. SHI (cancelled Apr 12)
  • 3:15 to 4:00 p.m. D
  • 9:00 to 9:40 a.m. T
  • 11:00 to 11:45 a.m. BC (cancelled Apr 13)
  • 12:15 to 1:00 p.m. SH
  • 3:00 to 3:45 p.m. SH (cancelled Apr 13)
  • 8:30 to 9:15 p.m. D
  • 8:00 to 8:45 a.m. SH
  • 9:00 to 9:45 a.m. D (6ft)
  • 11:15 a.m. to noon R
  • 3:00 to 3:45 p.m. D (cancelled Apr 14)
  • 9:00 to 9:40 a.m. T
  • 11:00 to 11:45 a.m. D (cancelled Apr 15)
  • 12:15 to 1:00 p.m. SH
  • 3:00 to 3:45 p.m. SH (cancelled Apr 15)
  • 8:15 to 9:00 p.m. SH
  • 8:00 to 8:45 a.m. SH
  • 9:00 to 9:40 a.m. D (6ft)
  • 11:15 a.m. to noon BC


  • 8:00 to 8:45 a.m. SH 


  • 9:45 to 10:30 a.m. D
  •  6:45 to 7:30 p.m. Z


Code Description Code Description
BC Boot camp (advanced, water belts used) RF

Run fit (water belt used)


Deep water (water belts used)


Shallow water


Deep water with equipment (water belts and equipment used)


Shallow water with equipment (intermediate, equipment used)


Gentle joints (held in the swirlpool)


Shallow high intensity (advanced, held in shallow water)


Gentle joints equipment (held in the swirlpool, equipment used)


Tethered (advanced, water belts and tether used)


Kickboxing (shallow water)

WW Water walking (shallow water)

Low impact (shallow water, ideal for seniors)


Zumba (shallow water) (shallow waterfit if specialty instructor not available)


Aqua cycle


Moses Springer

The Moses Springer Community Pool will open June 14, 2021. Schedule to follow. 

Fees and swimming safety


This chart outlines single admission costs and multiple visit costs using our FitPass. FitPasses can be purchased at either pool facility, or online using ActiveWaterloo.

All prices below include HST.

 Age category

1 Visit

10 visits

25 visits

50 visits

Moses Season Pass

Child & youth (2 to 17)






Adult (18 to 54)






Older adults (55+)






Family pass (up to four people, $2.40/person for more)





Kidsplash (one parent and one child six years and under)


Parent and tot (six months to three years)


Swim test requirements and direct supervision

Our ‘swim test' requires a child to swim on their front across the shallow end of the pool (22 metres) without touching the bottom, with the ability to put their face in the water and keep their feet at the surface. A recognizable and consistent front crawl or breaststroke must be used. Children may attempt the swim test once during a schedule swim time.

Children six years and under must be accompanied in the water by a caregiver who is 14 years of age or older and responsible for direct supervision. The swim test is an option for this age group. If the child completes the swim test they can go in the deep end and down the slide, but will be asked to stay with their caregiver at all times while in the pool.

Children seven to 10 years old must report to the lifeguard on the deck to pass the swim test. If the child passes they may swim unaccompanied while caregivers remain in the facility. If the child doesn't pass, the caregiver must return to provide direct supervision.

All other children or non-swimmers who have not passed the swim test must be accompanied in the water by a caregiver who is 14 years of age of older and is responsible for their direct supervision.

Direct supervision is defined as being within arm's reach in the water and able to render immediate assistance at all times. A caregiver may provide direct supervision up to a maximum of two children.

These requirements are in response to recommendations from the Chief Coroner of Ontario.

Pool fouling and closures

A pool fouling forces us to close the pool for up to 24 hours. Some tips to help keep our clean pool:

  • wash thoroughly with soap and water in our showers before entering the pool
  • make sure your child goes to the bathroom right before entering the pool
  • take your child on frequent bathroom breaks
  • check your child's swim diaper often
  • do not go swimming if you have been sick in the past 48 hours
  • use swim diapers - these are mandatory for children who are not fully toilet trained. We recommend Little Swimmers diapers for children three and younger
  • refrain from feeding your child within one hour of swimming


Lockers are currently unavailable.