Apply for snow clearing help
The Assisted Snow Clearing Program provides free snow removal for eligible seniors and people with disabilities.
Check if you're eligible for snow clearing help and learn how to apply.
If you are already receiving snow clearing assistance and have questions about your service, email snowclearingassistance@waterloo.ca or call 519-886-1177 ext. 27248.
How the program works
Our free snow removal service helps clear snow from:
- sidewalks on your property
- the driveway apron – the section between the sidewalk and the road
- windrows – the pile of snow left at the end of your driveway after a plow passes
We do not clear:
- the rest of the driveway
- paths leading to entry points
- porches or decks
What happens after you apply
Space is limited, so we review applications in the order we receive them:
- meeting the eligibility rules does not guarantee a spot
- if the program is full, we will add your name to a waiting list
We will contact you to confirm if you’ve been accepted into the program.
Who can apply
You must meet all general and income requirements.
General requirements:
- live in the City of Waterloo
- be 65 or older, or have a disability that prevents snow removal, or live with someone who does
- have no one in your household who is physically able to remove snow
- must own and reside in the home – the property can't generate rental income
Income requirements:
- single household: annual income of $32,894 or less
- two or more people: annual income of $46,000 or less
Get help with your application
Contact the city if you need:
- accessibility accommodations
- translation
- help filling out the form
- help applying without computer or internet access
Email snowclearingassistance@waterloo.ca or call 519-886-1177 ext. 27248.
Other snow removal options
The city also has a fee-based snow removal program managed by Home Support Services. Call 519-579-6930 to learn more or to join the waiting list.