Get home support services
Get help with meals, rides, shopping, homemaking and home maintenance to support seniors living safely and independently at home.
On this page:
- How to register
- Three-course lunches
- Grocery shopping
- Home maintenance
- Homemaking
- Telephone reassurance
- Rides
- Our commitment to care
Call to register
Call 519-579-6930 to register for home support services.
Registration times can vary by service.
Three-course lunches
Enjoy a hot, three-course meal Monday to Friday at noon at the Community Pavilion.
Each meal includes:
- soup, entrée, salad and dessert
- tea or coffee
- accommodation for special dietary needs
The cost is $8 per meal. Book one business day in advance.
Sample menu: potato leek soup, baked ham, mashed potatoes, coleslaw, and butter tart
Grocery shopping
Getting your grocery shopping done can be a challenge. Volunteers can shop on your behalf based on your grocery list. $10 per shopping trip.
Home maintenance
Get help with seasonal work like lawn care, snow removal and minor repairs.
- $22/hour using your equipment
- $27/hour using worker’s equipment
Maintenance services are provided by independent workers who are paid directly by you. Each worker is screened by our staff before being matched with a client.
Learn more about becoming a maintenance worker.
Snow removal
Check if you qualify for our free Assisted Snow Clearing Program on our snow removal page.
Homemaking
Dependable homemakers help with light cleaning, laundry and meal preparation:
- $22 per hour
- you will have a regular scheduled appointment – weekly, bi-weekly or every 4 weeks
Homemaking services are provided by independent workers who are paid directly by you. Each worker is screened by our staff before being matched with a client.
There is a waitlist for homemaking services.
Learn more about becoming a homemaker.
Telephone reassurance
Trained volunteers call to check in with seniors:
- free service
- offered Monday to Friday
- good for seniors who live alone
- provides peace of mind
Rides
Volunteer drivers provide rides to medical appointments, grocery stores and activities:
- $5 for a one-way ride in Waterloo – rates vary outside the city
- book at least 2 business days in advance
- you must be registered with Home Support Services
We are unable to accommodate wheelchairs or rides to day programs. For accessible transportation, contact Mobility Plus.
To book a ride, call 519-579-6930 and have your appointment date and location ready.
Our commitment to care
Participants, caregivers and families are key partners in care provided by the home support services program and are supported by a Patient Bill of Rights that sets the foundation for how they can expect to interact with and be treated by all staff.