Corporate policies

Our Corporate Policy Manual provides consistent guidelines for the creation, management, retention and approval of corporate policies for the city. Learn how to request an alternate format for these documents. 

In this page:

1. Administrative policies
2. Financial control policies
3. Governance policies
4. Human resource policies
5. Municipal services policies
6. Public lands and right-of-way policies
7. Administrative monetary penalties system policies
8. Other policies

Administration

• A001 Administration of Corporate Policies
• A002 Social Media Policy
• A003 Waterloo Public Square Use Policy
• A004 Flag Policy
• A005 Records Management Policy
• A006 Email Records Management Policy
• A007 Open Data Policy
• A008 Management of the City of Waterloo's Heritage and Art Collection
• A009 Respectful Behaviour Policy
• A010 Information Security Policy
• A011 Enforcement of the Protection of the Trees on the City Property Bylaw
• A012 Enforcement of the Parks Bylaw
• A013 Municipal Alcohol Policy
• A014 Public Facility Space Allocation Policy
• A015 City of Waterloo Museum - Community Policy
• A016 Advertising and Sponsorship Policy
• A017 Significant Festivals and Events
• A018 Public Art Policy
• A019 Licence Plate Recognition Use Policy
• A020 City of Waterloo Museum - Conservation Policy
• A021 City of Waterloo Museum - Exhibition Policy
• A022 City of Waterloo Museum - Financial Policy
• A023 City of Waterloo Museum - Governance Policy
• A024 City of Waterloo Museum - Human Resources Policy
• A025 City of Waterloo Museum - Interpretation and Education Policy
• A026 City of Waterloo Museum - Physical Plant Policy
• A027 City of Waterloo Museum - Research Policy
• A028 Indoor Ice Facility Allocation Policy and Procedures
• A029 Security Policy
• A030 Strategic Asset Management Policy
• A031 Neighbourhood/Home Association Special Service/Area Levy Implementation and Administration Policy
• A032 Indoor Recreation Facility Banner Policy
• A033 Green Building Policy for City-Owned Buildings
• A034 Use and Acceptance of Electronic Signatures Policy
• A035 Fleet Management Policy
• A037 Social Procurement Policy
• A038 Use of Technology with Monitoring Capabilities
• A039 Privacy Protection Program Framework
• A040 Routine Disclosure and Active Dissemination of City Records
• A041 Customer Service Standards Policy
• A042 Honoraria and Compensation Policy
• A043 Public Engagement Policy

Financial control

• FC001 Security Deposits Policy
• FC002 Financial Requests Outside of the Budget Process
• FC003 Surplus Allocation Policy
• FC004 Grant Policy
• FC005 Penny Rounding Policy
• FC006 Reserves and Reserve Funds Policy
• FC007 Tangible Capital Assets Policy
• FC008 Collections Policy - Water, Sanitary Sewer and Stormwater Receivables
• FC009 Debt Management Policy
• FC010 Definition of Capital Policy
• FC011 Multiple Year Budget Approval Policy
• FC012 Capital Budget Policy
• FC013 Use of Budgeted Assessment Grown Revenue Policy
• FC014 New Revenue Policy
• FC016 Cash Handling Policy
• FC017 Purchasing Card Policy
• FC018 Capital Overhead Policy
• FC019 Core Consumer Price Index
• FC020 Security Deposit Retention Policy
• FC022 High Water Bill Adjustment Policy
• FC023 Development Charge Interest Policy
• FC024 Investment Policy

Governance

• G001 Committee Policy
• G002 Member of Council Remuneration and Expense Policy
• G003 Pregnancy and Parental Leave Policy for Members of Council
• G004 Use of Corporate Resources and Election Campaign Activities

Human resources

• H001 Employee Paid Parking
• H002 Respectful Workplace Policy and Program
• H003 Workplace Violence Policy and Program
• H004 Employee Code of Conduct Policy
• H006 Volunteer Engagement Policy
• H010 Health and Safety Policy Statement
• H011 Disconnecting from Work Policy
• H012 Recruitment Policy
• H013 Compensation and Benefits Policy

Municipal services

• M001 Facility Rental Discount Policy
• M002 Accessibility Policy
• M003 Culture Policy
• M005 Program Withdrawal Policy
• M006 Existing Licensed Business Transition Policy
• M008 Fee Assistance Leisure Access Program Policy
• M009 Outdoor Rink Program Policy
• M010 Affordable Rental Housing Grant Program
• M011 COVID Recovery Grant Policy
• M012 Community Garden Program Policy
• M013 Arts Grant Policy
• M014 Sports and Recreation Grants Policy
• M015 Neighbourhood Grant Policy
• M016 Supporting Neighbourhood-Led Initiatives Policy

Public lands and rights-of-way

• P001 Road Occupancy Bylaw Procedure and Policy
• P002 Sidewalk Policy

Administrative monetary penalties system (AMPS)

• AMPS001 Preventing Political Interference in Relation to the Administration of the AMPS
• AMPS002 Conflict of Interest and Code of Conduct in Relation to the Administration of the AMPS
• AMPS003 Financial Management and Reporting for the AMPS
• AMPS004 Undue Hardship in Relation to the Administration of the AMPS
• AMPS005 Public Complaints Respecting the Administration of the AMPS
• AMPS006 Appointment of Screening and Hearing Officers

Other policies

• Community, Culture and Recreation Services Affiliation Policy