Building and renovation etiquette

Your renovation or construction project might affect your neighbours. By being considerate, hiring the right people, and keeping your neighbours informed, you can help create a smooth and successful building experience for everyone.

On this page

  1. Communicate with your neighbours
  2. Hire reputable contractors
  3. Noise, safety and access
  4. Permits and approvals
  5. Report a concern 
  6. Contact us

Communicate with your neighbours

Before starting construction, think about how the work might impact your neighbours. Imagine how you would feel if a project were happening next door.

Tell them early

Sharing your plans with neighbours before starting can go a long way. Let them know:

  • what work will be done
  • how it might affect them
  • the estimated project timeline

Give your neighbours a chance to ask questions and provide them with a contact person in case issues arise.

Hire the right people

Hiring skilled and reputable contractors helps to limit common construction problems. To ensure you’re working with a reliable team:

  • ask questions about their experience and qualifications
  • read reviews and check references
  • confirm their license with Municipal Enforcement

In Waterloo, contractors are required to be licensed through Municipal Enforcement. You can contact them at 519-747-8785 or by email at bl@waterloo.ca to verify a contractor’s license.

Noise, safety and access

Respect noise rules

Let your neighbours know about noisy work ahead of time. Follow Waterloo's noise bylaw so you don't disturb your neighbours, especially early in the morning or late at night.

Keep the site safe

Make sure your work site is safe and doesn’t create hazards. Keep the area well-maintained and store materials safely. Make sure your contractor, subcontractors or tradespeople are mindful of neighbouring properties.

Parking and access

Ensure construction vehicles don’t block driveways or restrict access to your neighbours’ homes.
Keep sidewalks and paths clear and accessible.

Permits and approvals

Most projects require a building permit. Once you have one, display the permit card in a spot that’s easy for neighbours to see, like a front window or fence facing the street.

Fees, timelines, paperwork and how to submit your building permit application can be found on our Building Permits webpage.

Report a concern

If you are a neighbour with a concern about a nearby construction project, start by connecting with the builder or property owner. Working together to find a solution is often the best way to address any issues. Check out this helpful resource for managing neighbourhood conflicts (PDF).

If you want to make a formal complaint or check on a building permit, contact us. Please provide full contact information, the address in question, and details about the construction.

Contact us

If you have questions or need help, please contact our Building division or our Zoning/Planning division using the information below. 

Building division

Planning/Zoning division