Get a Letter of Compliance

Request a Letter of Compliance report to confirm zoning, permits and any known violations for a property. Choose standard or rush service.


On this page:

  1. Pick a report type
  2. Apply
  3. Pay fees
  4. Contact us

1. Pick a report type

You can request 1 of 3 report types, each confirm different property information. 

Letter of Compliance report details
Service What's included in the report
Zoning Letter of Compliance
Property Letter of Compliance
  • building compliance including:
Zoning and Property Letter of Compliance
  • zoning compliance including:
    • current or proposed use
    • zone classification
    • committee of adjustment decisions
    • building setbacks
  • heritage status based on the Heritage Register (PDF)
  • building compliance including:

2. Apply online

You must submit a separate application for each property.

When you apply, include a clear description of the proposed use to ensure accurate comments

If you are requesting a Zoning Letter of Compliance, include a current survey. If you don't have one, we will use the most recent survey on file. If there's no survey is on file, we will not provide comments on the location of building(s) within the property.

We will not start processing applications until payment is received.


3. Pay fees

Your fee is based on the report type and processing time you select when you apply online. 

We will not begin processing your Letter of Compliance report until payment has been received.

Letter of Compliance fees
Service Standard fee - 10 business days Rush fee - 5 business days
Zoning Letter of Compliance $242.00 $390.00
Property Letter of Compliance $77.98 $210.54
Zoning and property Letter of Compliance $319.98 $600.54

There are 3 ways to pay

Visit the Integrated Planning and Public Works (IPPW) service counter on the 2nd floor of City Hall anytime Monday to Friday between 8:30 a.m. and 4:30 p.m.

We accept:

  • cash
  • debit cards
  • debit Visa cards
  • debit Mastercards
  • cheque – payable to the City of Waterloo, memo line: Letter of Compliance report, reference number (your reference number can be found in your email confirmation after you apply)

Mail a cheque or money order payable to the City of Waterloo with the memo line: Letter of Compliance report, reference number (your reference number can be found in your email confirmation after you apply).

Send payment to the following address:

Building Division,
City Hall, Waterloo City Centre
100 Regina Street South
PO Box 337, Station Waterloo
Waterloo, Ontario, N2J 4A8

Drop off a cheque or money order anytime at the after-hours box located outside the William Street entrance to City Hall.

Your cheque or money order should be made payable to the City of Waterloo with the memo line: Letter of Compliance report, reference number. Your reference number can be found in your email confirmation after you apply.

Payment should made to:

Building Division,
City Hall, Waterloo City Centre
100 Regina Street South
PO Box 337, Station Waterloo
Waterloo, Ontario, N2J 4A8


Contact us

 Call 519-747-8712 or email building@waterloo.ca for questions or to book an appointment.