Apply for snow clearing help

The Assisted Snow Clearing Program provides free snow removal for eligible seniors and people with disabilities.

Check if you're eligible for snow clearing help and learn how to apply.

The 2026–2027 Assisted Snow Clearing Program is open.


How the program works

Our free snow removal service helps clear snow from:

  • sidewalks on your property
  • the driveway apron – the section between the sidewalk and the road
  • windrows – the pile of snow left at the end of your driveway after a plow passes

We do not clear:

  • the rest of the driveway
  • paths leading to entry points
  • porches or decks

What happens after you apply

Space is limited, so we review applications in the order we receive them:

  • meeting the eligibility rules does not guarantee a spot
  • if the program is full, we will add your name to a waiting list

We will contact you to confirm if you’ve been accepted into the program.


Who can apply

You must meet all general and income requirements.

General requirements:

  • live in the City of Waterloo
  • be 65 or older, or have a disability that prevents snow removal, or live with someone who does
  • have no one in your household who is physically able to remove snow
  • must own and reside in the home – the property can't generate rental income

Income requirements:

  • single household: annual income of $32,894 or less
  • two or more people: annual income of $46,000 or less

Apply by September 13

The 2026–2027 Assisted Snow Clearing Program is open.

Apply by September 13, 2026.

Applications are reviewed on a first-come, first-served basis and space is limited. We encourage residents to apply early. Once the program is full, new applicants will be added to a waiting list. 

Demand for this program is high and space is limited.

You’ll receive confirmation if you’re accepted into the program.


Get help with your application

Contact the city if you need:

  • accessibility accommodations
  • translation
  • help filling out the form
  • help applying without computer or internet access

Email snowclearingassistance@waterloo.ca or call 519-886-1177 ext. 27248.


Other snow removal options

The city also has a fee-based snow removal program managed by Home Support Services. Call 519-579-6930 to learn more or to join the waiting list.