Sign up for online billing

Go paperless and get your water and tax bills online. You’ll get the same information as paper bills, but it’s faster, easier and secure.


Get bills online

You only need to register once. After that, just sign in with your email and password.

When you sign up for online billing, you can:

  • view current and past water and tax bills
  • pay bills online
  • get email reminders
  • set up automatic payments

Paper bills stop once you sign up.


Automatic payments

If you set up automatic payments with our online service, they start with your next bill.

You’ll still need to pay your current bill.


Secure and private

Online billing uses the same security standards as online banking. Your information is encrypted and protected.


Add multiple accounts

To add multiple water and tax accounts to your profile:

  1. Sign up with a single account and email
  2. Once logged in, select "Add account" in the top menu

Contact us

For questions about your account, call us Monday to Friday, 8:30 a.m. to 4:30 p.m. at 519-747-8718 or email us at revenue@waterloo.ca.