Update your tax account
Update your property tax account when you move or when ownership changes.
We need at least 4 business days notice for changes.
On this page
Change your mailing address
If your address isn't up to date, you could be charged 1.25% interest each month on overdue property tax bills.
You'll need this information to complete the form:
- property tax and water online account codes
- property street address in Waterloo
- new mailing address
- name(s) of the property owner(s)
- phone number and email that we can use to reach you
If a company or corporation owns the property, also include:
- a copy of your Articles of Incorporation or Property Management Agreement
If you're not the property owner, also include:
- a letter of authorization from the owner
Change property ownership
Update your property tax account when a property is sold, transferred or when an owner’s name changes. Send the right documents for your situation.
Submit information by email or mail
Email documents to ownershipchange@waterloo.ca
or mail it to:
City of Waterloo Revenue Services
100 Regina Street South
PO Box 337, Station Waterloo
Waterloo, ON N2J 4A8
| Reason for change | Documents required |
|---|---|
| Death of a spouse or other registered owner | Survivorship application or other registered document transferring title, provided by your lawyer |
| Divorce or civil court order | Registered document transferring title, provided by your lawyer |
| Personal name change | Registered name change document and registered document transferring title in your new name, provided by your lawyer |
| Adding an owner | Registered document transferring title, provided by your lawyer |
| Purchased property | Land Transfer Tax Affidavit or other registered document transferring title, provided by your lawyer |
| Corporate name change | Updated Corporate Profile or registered Articles of Amendment |
Fees
The following fees are associated with property tax services.
| Water account requests | Fee |
|---|---|
| Non-Sufficient funds (NSF) charge | $38.00 |
| Add arrears to tax account | $38.00 |
| Tax bill reprint (first reprint in current year is free) | $5.00 |
| Statement of account | $8.00 |
| Detailed statement of account (current and 2 prior years) | $21.00 |
| Tax payment confirmation letter (per year) | $28.00 |
| Tax payment confirmation letter for mortgage companies (per year) | $28.00 |
| Tax certificate | $89.00 |
| Title search | $33.00 |
| Extension agreement | $647.00 |
| Refund fee (for payment errors) | $28.00 |
| Transfer fee (to move a payment between accounts) (first one free) | $15.00 |
Contact us
Contact us with questions about your account:
- call – 519-747-8718
- email – revenue@waterloo.ca
- visit – revenue services counter at City Hall
- hours – Monday to Friday, 8:30 a.m. to 4:30 p.m.