Dispute a parking or bylaw ticket

If you disagree with a parking or bylaw ticket, you have 30 days to ask the city to review it. This first step is called a screening review.

Pay your ticket instead.

On this page:

1. Request a screening review
2. Request a hearing
3. Request city documents
4. Request more time
5. Contact us

Request a screening review

You must request a screening review within 30 days of getting the ticket. Before you start:

• do not pay the ticket if you're requesting a review
• no late fees will be added while you wait
• wait times can be up to 16 weeks
• you will get a confirmation email when you submit your request

You will receive the decision by email, mail or in person.

Start a screening review

Request a hearing

If you disagree with the screening decision, you can request a hearing. You must request a hearing within 30 days of receiving your screening decision.

Important hearing info:

• hearings can be in person or online
• hearing officers are independent, third-party arbitrators
• hearings happen once a month
• if you miss your hearing, we will charge you a fee
• hearing decisions are final

Request city documents

If you're disputing a ticket, you can ask for related documents:

• fill out the request for disclosure form
• submit the form at least 10 days before your hearing
• you must have an active dispute

If you are not disputing a ticket, you must submit a Freedom of Information Request to access city documents.

Request more time

If you need more than 30 days to dispute or pay your ticket, contact us. Extensions are only granted in special cases.