Business licensing bylaw

This bylaw is a consolidated digital version of the official legal document. It is not an exact reproduction and is for information purposes only.

For any questions related to this bylaw contact 519-747-8785 or municipalenforcement@waterloo.ca


Bylaw number: 2023 - 105
Last passed by council: December 11, 2023 


A bylaw to provide for the licensing and regulation of various businesses in the City of Waterloo

  1. Definitions
  2. Prohibitions
  3. Licencing requirements
  4. Issuance of licence and grounds for refusal
  5. Term of licence
  6. Revocation and suspension
  7. Appeal
  8. Notices
  9. Inspection
  10. Order to discontinue activity
  11. Work order
  12. Remedial action
  13. Enforcement
  14. Penalties
  15. Collection of unpaid fines
  16. Schedules
  17. Short title
  18. Severability
  19. Repeal/transition
  20. Coming into force
  21. Schedule 1
  22. Schedule 2
  23. Schedule 3
  24. Schedule 4
  25. Schedule 5
  26. Schedule 6
  27. Schedule 7
  28. Schedule 8
  29. Schedule 9
  30. Schedule 10
  31. Schedule 11
  32. Schedule 12
  33. Schedule 13
  34. Schedule 14
  35. Schedule 15
  36. Schedule 16
  37. Schedule 17
  38. Schedule 18
  39. Schedule 19
  40. Schedule 20
  41. Schedule 21
  42. Schedule 22
  43. Schedule 23
  44. Schedule 24
  45. Schedule 25
  46. Schedule 26
  47. Schedule 27
  48. Schedule 28
  49. Schedule 29
  50. Schedule 30

WHEREAS pursuant to the provisions of Part IV of the Municipal Act, 2001, S.O. 2001, c. 25, as amended, (the “Municipal Act”) the Council of The Corporation of the City of Waterloo ( “Council”) may provide for a system of licences with respect to businesses;

WHEREAS Section 436 of the Municipal Act authorizes a municipality to pass by-laws providing that the municipality may enter on land at any reasonable time for the purpose of carrying out an inspection to determine whether or not there is compliance with a by- law, a direction or order, or a condition of a Licence;

WHEREAS Sections 390 to 400 of the Municipal Act authorize a municipality to pass by- laws imposing fees or charges for services or activities provided or done by them;

AND WHEREAS Sections 23.2, 23.3 and 23.5 of the Municipal Act, 2001 authorizes a municipality to delegate its administrative and hearing powers in certain circumstances; and,

WHEREAS Council deems such a system of licences appropriate to address health and safety, well-being of Persons, consumer protection and nuisance control.

THEREFORE the Municipal Council of the Corporation of the City of Waterloo enacts as follows:


1.0 Definitions

“Accredited Program” means a Food Handler training and certification program recognized by Region of Waterloo Public Health;

“Administrative Penalty By-law” means the Administrative Penalty By-law of the City, as amended from time to time, or any successor thereof;

“Adult” means an individual eighteen years of age or older;

“Amusement Devices” means a machine, contrivance, structure or vehicle used in a Fair to entertain members of the public by moving them or causing them to be moved;

“Animals for Entertainment” mean members of the animal kingdom, other than a human, used to act or perform for the enjoyment of humans;

“Annual Fire Inspection” means an inspection that was conducted on a Fire Safety System by a qualified Person to ensure compliance with the Ontario Fire Code;

“Applicant” means the Person applying for a Licence or renewal of Licence under this By-law;

“Application” means an application for a Licence under this By-law;

“Application Premises” means the premises the Applicant is seeking to Licence;

“Auctioneer” means any Person selling or putting up for sale goods, wares, merchandise or effects by public auction;

“Barber Shop” means the same as “Beauty Salon”;

“Beauty Salon” means an establishment which provides beauty treatments for hair, face, hands, feet and includes waxing, tanning, body and ear piercing, micro-pigmentation, electrolysis and tattooing, but shall not include a body rub parlour;

“Bed and Breakfast Establishment” means a single detached dwelling in which guest rooms are rented or hired out for the purposes of providing temporary overnight accommodation not exceeding 28 consecutive days for the travelling or vacationing public, but does not include a hotel, motel, group home, lodging house or restaurant;

“Business” means any business wholly or partly carried on within the City even if the business is being carried on from a location outside the City and includes:

  1. trades and occupations;
  2. exhibitions, concerts, festivals and other organized public amusements held for profit or otherwise;
  3. the sale or hire of goods or services on an intermittent or one-time basis and the activities of a transient trader; and,
  4. the display of samples, patterns or specimens of goods for the purpose of sale or hire;

“Certificate of Insurance Form” means a form prescribed by the Director, which is required to be completed by an insurance provider, confirming that the subject Business holds the minimum insurance required by this By-law;

“Certified Food Handler” means a Food Handler who holds a valid Food Handler Certificate recognized by Region of Waterloo Public Health;

“Chief Building Official” means the Chief Building Official of the City or their designate;

“Chief Fire Official” means the Chief Fire Official of the City or their designate;

“Chief of Police” means the Police Chief for the Waterloo Regional Police Service or their designate;

“City” means The Corporation of the City of Waterloo or the geographical area of the municipality, as the context requires;

“City Property” means property owned by the City;

“Cleaning Service” means cleaning and sanitation services conducted at homes, offices, commercial buildings, or other facilities. This may including dusting, vacuuming, mopping, disinfecting, organizing spaces, carpet cleaning, window washing, or deep cleaning;

“Community Organization” means a non-profit group of Persons organized for the advancement of activities of a civic, cultural or recreational nature;

“Combustible Liquid” means “combustible liquid” as defined in the Ontario Fire Code;

“Contractor” means a Person engaged in the Business of providing services or performing work maintaining, altering, repairing, renovating, or constructing buildings, structures or properties, and may include, but is not limited to Drain Laying Contractor, Driveway Paving Contractor, Fence Installation Contractor, Fire Safety Contractor, H.V.A.C. Contractor, Landscape Contractor, Plumbing Contractor, and Pool Installation Contractor, but does not include a Person whose principle Business is the construction of new buildings or structures and who is registered with the Tarion Warranty Corporation, or any electrician, master electrician, or electrical contractor;

“Criminal Record Check” means a criminal record check issued to the Person(s) carrying on the Business by a Canadian police service either directly or through a third- party service provider or a police service in whose jurisdiction the Applicant resides;

“Declaration of Compliance” means a written statement, in the form prescribed by the Director and signed by the Applicant, confirming that the establishment is in compliance with the Fire Protection and Prevention Act, 1997, S.O. 1997, c. 4, or any regulation made under it;

“Designated Provision” means any section of this by-law designated in accordance with section 14.7;

“Director” means the Director of Municipal Enforcement Services, or their designate;

“Donation Box” means any receptacle used for the purpose of collecting clothing, donated by the public, on an ongoing basis and as part of the regular activity of the operator;

“Donation Box Operator” means a Person engaged in the Business of operating a Donation Box;

“Drain Laying Contractor” means a Person engaged in the Business of Drainage Work;

“Drain Layer” means a Person who is skilled in the planning, superintending, installing, replacing or maintenance of Drainage Work, including the laying of pipe into trenches to form sanitary sewers, storm sewers, storm drainage management systems and removal of obstructions from drains, and who is familiar with the laws, rules and regulations of governing same;

“Drainage Work” means the installing, replacing, repairing or maintenance of drains and drainage systems inside or outside of the buildings;

“Driveway Paving Contractor” means a Person engaged in the Business of Paving or sealing paved driveway surfaces on privately owned property;

“Dry Cleaner” means a Person engaged in the Business of dry-cleaning, dry-dyeing, cleaning, pressing, and spot or stain removal, or other similar applications to clothing or fabric;

“Dwelling Unit” means two or more rooms designed or intended to be occupied by and for the use of an individual or household with separate cooking and sanitary facilities;

“Fair” means an exhibition, circus, menagerie and other like show, and may include Amusement Devises;

“Fees and Charges By-law” means a by-law passed by Council pursuant to section 391 of the Municipal Act establishing the fees and charges for services or activities provided by or on behalf of the City, as amended or replaced from time to time;

“Fence” means a protective, enclosing or visual barrier of posts, wire, boards, rails, pickets, pilings, wood, metal, fiberglass, plastics, masonry or similar materials or any combination thereof and includes a wall or partition that is not an integral part of a building but does not include trellis or arbour, nor does it include temporary fencing;

“Fence Installation Contractor” means a Person engaged in the Business of installing Fences on privately owned property;

“Fire Safety Plan” means a document approved by the Chief Fire Official that is required under, and meets all the provisions of, Division B, section 2.8 of the Ontario Fire Code;

“Fire Safety Contractor” means a Person engaged in the Business of design, installation, inspection, or maintenance of Fire Safety Systems;

“Fire Safety Systems” includes, but are not limited to, fire alarms, emergency power, emergency lighting, sprinklers, standpipes, commercial cooking hoods, commercial cooking suppression systems, special extinguishing systems, fire extinguishers, private fire hydrants and other water supply systems used for the purpose of fire suppression;

“Flammable liquid” means “Flammable liquid” as defined in the Ontario Fire Code;

“Flyer” means advertising or promotional materials for distribution to the public, including circulars, handbills and leaflets, but does not include materials provided by a Registered Charity, Community Organization or political organizations;

“Flyer Distributor” means a Person engaged in the distribution of Flyers in the City, whether under contract or otherwise, or who employs other Persons to distribute Flyers in the City, but does not include a Registered Charity, Community Organization or a Person who distributes political advertisements;

“Food Shop” means a place where food products intended for human consumption are prepared, made for sale, offered for sale, stored or sold but does not include a place which sells only bottled or canned beverages or pre-packaged candies other than those required to be kept frozen;

“Food Vehicle” means a motorized or non-motorized food vending facility from which food products are sold or offered for sale and includes a food truck, food trailer, canteen truck, or food cart;

“Graphic Image” means an image or photograph showing, or purporting to show, a fetus or any part of a fetus;

“Health Approval” means the written approval of the Region of Waterloo Public Health;

“Hearing Officer” means a Person designated by Council for the purpose of hearing appeals under this By-law;

“Highway” includes a common and public highway, street, avenue, parkway, driveway, square, place, bridge, viaduct or trestle·, any part of which is intended for or used by the general public for the passage of vehicles and includes the area between the lateral property lines thereof, which is under the jurisdiction of the City;

“H.V.A.C. Contractor” means a Person engaged in the Business of installing, replacing, repairing or maintenance of a heating, ventilating or air conditioning system;

“Home Occupation” means “Home Occupation” as defined in the Zoning By-law;

“Landscape Contractor” means a Person engaged in the Business of the design, installation, and maintenance of outdoor spaces and may include lawn care, planting, pruning, irrigation, hardscaping, and landscape lighting;

“Launderette” means an establishment with automatic washing machines for the public use;

“Licence” means a licence to engage in a Business issued under this By-law, and the term “licenced” shall have a corresponding meaning;

“Licenced Premises” means the premises referred to in a Licence;

“Licensee” means a Person who has been issued a Licence under this By-law;

“Medical Officer of Health” means the Medical Officer of Health for the Region of Waterloo Public Health, or his or her designate;

“MLEO” means a Person appointed as a Municipal Law Enforcement Officer by Council pursuant to section 15 of the Police Services Act, R.S.O. 1990, c. P.15, as amended;

“Mock Auction” means an auction during which:

  1. any goods are sold to a Person at a price lower than the highest bid offered for the same;
  2. part of the bid price is repaid or credited to the bidder;
  3. the right to bid is restricted to those Persons who have bought or agreed to buy one or more goods at auction; or,
  4. any goods are given away or offered as gifts.

“Mobile Vendor” means a Person engaged in the Business of offering place-to-place services, often using a vehicle or portable equipment to bring their products or services directly to customer’s home, including Cleaning Services, but does not include a Contractor, Food Vehicle, or Temporary Vendor;

“Motor Vehicle” means an automobile, motorcycle, truck, trailer or motor assisted bicycle unless otherwise indicated in this By-law and any other vehicle propelled or driven otherwise than by muscular power but does not include a street car or other motor vehicle running only upon rails or a motorized snow vehicle, traction engine, farm tractor, self- propelled implement of husbandry or road-building machine;

“Motor Vehicle Dealership” means a building or place where a Person engages in the Business of buying or selling Motor Vehicles;

“Motor Vehicle Repair Shop” means a building or place where a Person engages in the Business of working on or repairing Motor Vehicles;

“Motor Vehicle Facility” means a new or used Motor Vehicle Dealership, Motor Vehicle Service Station, Motor Vehicle Repair Shop, suppliers of new and used Motor Vehicle parts, Motor Vehicle inspection and insurance appraisal, Motor Vehicle rental and leasing, and Motor Vehicle Specialty and Service Shop;

“Motor Vehicle Service Station” means a building or place of business where all activities are related or incidental to the prime function of selling motor vehicle fuels and products with or without the provision of a motor vehicle repair shop and maintenance to motor vehicles but shall not include a motor vehicle dealership or a motor vehicle repair shop;

“Motor Vehicle Specialty and Service Shop” means a building or place where a Person engages in the Business of servicing and maintenance of the interior or exterior of a Motor Vehicle, including, but not limited to, brakes, tires, transmissions and upholstery, and shall include car wash and paint spray facilities;

“Municipal Enforcement Services” means the Municipal Enforcement Services of the City;

“Newspaper Vending Box” means any box, receptacle or machine, located on City Property, from which newspapers, magazines or other publications are intended to be dispensed, distributed or disseminated to the general public;

“Newspaper Vending Box Operator” means a Person who operates a Newspaper Vending Box;

“Nightclub” means an establishment with the primary function of providing commercial entertainment with an open floor area and where seating is not provided for the majority of the patrons; the principal function of which is dancing and/or listening to pre-recorded or amplified music, viewing live musical performances, and/or viewing other forms of live entertainment. Food and beverages may be offered for sale as an ancillary use;

“Obscene Show” means any show of which a dominant characteristic is the undue exploitation of sex, or of sex and any one or more of the following subjects, namely, crime, horror, cruelty and violence;

“Occupancy Load” means the number of persons for which a building or part thereof is designed;

“Ontario Fire Code” means the Ontario Fire Code in force and effect under the Fire Protection and Prevention Act, 1997;

“Owner” means the owner or tenant of a building;

“Operator” includes a proprietor or any other Person who, alone or with others, operates, manages, supervises, runs or controls a Business, and “operate” and “operation” has a corresponding meaning;

“Parking Enforcement” means the activity of enforcing municipal parking by-laws and regulation, including the issuance of a certificate of parking infraction and parking infraction notice under Part II of the Provincial Offences Act, R.S.O. 1990, c. P.33 or the issuance of Penalty Notices under the City’s Administrative Monetary Penalties By-law, as amended;

“Paving” means the act of laying asphalt, concrete, interlocking stone paving and other similar material;

“Person” means an individual, firm, corporation, association or partnership;

“Pet Care Centre” means a building or place where a Person engages in the Business of providing a supervised environment for pets and may be offered for dogs, cats, or other pets, and may include a range of activities and amenities designed to provide mental and physical stimulation;

“Pet Grooming Salon” means a Business which offers a range of services to pet owners for the care and maintenance of their pets' appearance and hygiene and may include bathing, grooming, hair trimming, nail trimming, and ear cleaning, among others;

“Pet Service” means a Business establishment which operates as a Pet Care Centre, Pet Grooming Salon, or Pet Shop;

“Pet Shop” means a Business where animals are sold, kept, groomed or offered for sale as pets, excluding veterinary practices;

“Plumbing” means “plumbing” as defined in the Building Code Act, 1992, S.O. 1992, c. 23, as amended, and “plumbing work” has a corresponding meaning;

“Plumbing Contractor” means a Person engaged in the business of Plumbing;

“Police Officer” means a police officer with the Waterloo Regional Police Service;

“Pool Installation Contractor” means a Person engaged in the Business of installing pools on privately owned property;

“Portable Sign” means “portable sign” as defined in the City’s Sign By-law;

“Portable Sign Lessor” means a Person engaged in the Business of installing, leasing or renting to others Portable Signs;

“Portable Sign Permit” means a sign permit issued under the City’s Sign By-law, as amended, for the display of a Portable Sign;

“Private Property Enforcement Officer” means an individual who, on behalf of a Private Property Enforcement Contractor, engages in Parking Enforcement on private property;

“Private Property Enforcement Contractor” means a Person engaged in the Business of providing Parking Enforcement services on private property;

“Public Hall” means a building or part of a building, including a portable building or tent, with a seating capacity of over 100 Persons, that is offered for use or used as a place of public assembly but does not include a theatre licenced under the Film Classification Act, 2005, S.O. 2005, c.17, or a building, except a tent, used solely for religious purposes;

“Qualified Plumber” means a person who holds a certificate of qualification from the Province of Ontario as a plumber, who is qualified in the planning, superintending and installation of plumbing, is familiar with the laws, rules and regulations governing the same, and who alone, or by journeyman and/or apprentice plumbers under his or her supervision, performs Plumbing work;

“Registered Charity” means:

  1. a charitable organization, private foundation or public foundation, within the meanings assigned by subsection 149.1(1) of the Income Tax Act, , that is resident in Canada and was either created or established in Canada; or,
  2. a branch, section, parish, congregation or other division of an organization or foundation described in paragraph (a), that is resident in Canada and was either created or established in Canada and that receives donations on its own behalf.

“Regulated Health Professional”, means a health profession governed under the Regulated Health Professions Act, 1991 and health profession Acts;

“Retail and Service Shop” means an establishment where a Person is engaged in the Business of selling goods or services directly to a consumer and is not regulated by another Schedule to this By-law;

“Salvage Yard” means “Salvage Yard” as defined in the Regional Municipal of Waterloo By-law No. 05-063 or its predecessors;

“Screening and Hearing Officer By-Law” means By-Law No. 2019-11, or its predecessor, passed by the City to provide for the appointment of Screening and Hearing Officers in the City;

“Second Hand Good Shop” means “Second-Hand Good Shop” as defined in the Regional Municipal of Waterloo By-law No. 05-062 or its predecessors;

“Secretary of Licensing Appeals” means a City employee who is assigned to the roll by the Director;

“Sign” means an identification, description, illustration, object or device illuminated or non-illuminated, that is visible from any public or private street and directs attention to a product, place, activity, Person, institution, business, or solicitation, but does not include:

  1. the display of goods placed inside a window;
  2. gravestones or other markers placed for historical or memorial purposes;
  3. private celebratory or holiday decorations;
  4. murals; or,
  5. traffic control devices;

“Significant Community Festival” means a designated festival or event approved by City Council;

“Support Our Local Economic Recovery (SOLER) - Temporary Patio Licence” means a patio using off street parking areas, certain open spaces, or City Property for commercial purposes for a limited time period;

“Special Event” means an event not exceeding three (3) consecutive days and not occurring more than six (6) times in a calendar year;

“Special Sale” means any sale that offers to sell or dispose of goods, wares or merchandise in a manner that is not in the ordinary course of retail business, including, but not limited to, liquidation sales and bankruptcy sales;

“Temporary Vendor” means a Person engaged in the Business of selling or offering for sale goods or services for a period of time less than ninety (90) days;

“Tradeshow” means a gathering of members of a trade industry for the exhibition of products or technologies;

“UpTown Waterloo Business Improvement Area” means the area of the City as shown in Schedule 30 of this By-law;

“Vendor Market” means a marketplace where multiple Temporary Vendors, typically small businesses or independent sellers, sell their products or services in a shared physical space. Vendor markets may take many different forms, including farmer's markets, craft fairs and pop-up shops;

“Zoning By-law” means all by-laws passed by Council pursuant to section 34 of the Planning Act, R.S.O. 1990, c. P. 13, as amended, that restricts the use of land in the City, as amended;


2.0 Prohibitions

2.1. No Person shall:
  1. carry on a Business, permit a Person to carry on a Business or hold themselves out as being licenced to carry on a Business:
    1. without a Licence, as applicable;
    2. at a location other than the Licenced Premises;
    3. under any other name than the one identified on the Licence;
    4. except in accordance with the regulations set out in this By-law; or,
    5. without complying with any and all conditions or restrictions placed on the Licence;
  2. transfer or assign a Licence to any other Person or to any other location other than the Licenced Premises; or,
  3. obtain a Licence by providing mistaken, false or incorrect information.

2.2. Where a Person sells or transfers ownership of a Business to another Person, including the sale or transfer of shares in the Business or a corporation that owns shares in the Business, the Licence issued for that Business shall be void upon transfer.

2.3. Section 2.1 above shall not apply to a Business that is regulated by:

  1. the Rental Housing Licensing By-law; or,
  2. the Adult Entertainment Parlour By-law.

2.4. Section 2.1 above shall not apply to the following Businesses:

  1. taxi cabs;
  2. Second Hand Good Shops; and,
  3. Salvage Yards
  4. Office space not intended to service the general public;
  5. a Business that is operated by a licensed lawyer or paralegal, except when operated as a Home Occupation; and,
  6. a Business operated by a Regulated Health Professional, except when operated as a Home Occupation.

2.5. Notwithstanding anything to the contrary, a SOLER -Temporary Licence may be conditionally issued if a zoning by-law amendment application to permit the temporary use of the Lands is being processed or has been approved pursuant to the Planning Act.


3.0 Licencing requirements

3.1. For a Licence, an Applicant shall submit the following to the Director:
  1. a complete Application in the form prescribed by the Director, which shall include:
    1. the Applicant’s name;
    2. the Applicant’s residential and mailing address;
    3. the address for the Business; and,
    4. the telephone number, and e-mail address for the Business;
  2. the applicable fees in accordance with the Fees and Charges By-law, which are not prorated or refundable;
  3. unless provided otherwise in this By-law, a Certificate of Insurance Form, as provided in Schedule 1 to this By-law;
  4. where the Applicant is a corporation, Articles of Incorporation or a copy of a corporate profile/entity report and a list of the names and addresses of the current directors and officers of the corporation;
  5. where the Applicant is a partnership, a list of the names and addresses of the partners and, if a registered partnership, a copy of the registered declaration of partnership, and any changes or corrections thereto;
  6. where the Applicant is an individual, a copy of a piece of government issued photo identification;
  7. any other documents as prescribed in the schedules.
  8. where the Applicant is applying for a SOLER - Temporary Licence and would be seeking a licence to operate on Private Property, prior written consent of the property owner is required.

3.2. For a renewal of a Licence, an Applicant shall submit to the following to the Director:

  1. a renewal application in the form prescribed by the Director;
  2. the applicable fees in accordance with the Fees and Charges By-law, which are not prorated or refundable; and,
  3. such documents as the Director may require including but not limited to the documents set out in section 3.1 above.

3.3. Every Licensee shall:

  1. post the Licence in a conspicuous place at the Licenced Premises;
  2. carry the Licence on their Person when engaged in a Business where the Licensee travels from place to place to perform their Business;
  3. produce the Licence for inspection and otherwise permit any MLEO, or any other Persons authorized to enforce this By-law, to enter the Licenced Premises to conduct an inspection as may be deemed necessary in order to ascertain whether or not the provisions of the By- law are being complied with;
  4. notify the Director within seven (7) days of any change in their Business or residential address, email address or facsimile number;
  5. comply with the provisions of this By-law and all applicable laws, including, but not limited to, the Zoning By-law; and,
  6. comply with the conditions and restrictions placed on the Licence.

4.0 Issuance of licence and grounds for refusal

4.1. The Director shall receive and process all completed Applications for Licences and Licence renewals.

4.2. The Director shall issue a Licence or renew a Licence to any Person who meets the requirements of this By-law, except where:

  1. the past conduct of the Applicant affords the Director reasonable grounds to believe that the Applicant has not or will not carry on their Business in accordance with the applicable law or with integrity and honesty;
  2. the Director reasonably believes that the carrying on of the Business may be adverse to the public interest;
  3. the Application Premises is subject to an order, or orders, made pursuant to or by:
    1. the City’s Property Standards By-law;
    2. the Building Code Act, 1992, S.O. 1992, c. 23, or any regulations made thereunder;
    3. the Fire Protection and Prevention Act, 1997, or any regulations made thereunder, including the Ontario Fire Code; or,
    4. the Medical Officer of Health;
  4. the Application Premises is not in compliance with the Zoning By-law; or,
  5. the Applicant is indebted to the City by way of fines, penalties, judgments, outstanding property taxes, or any other amounts owing.

4.3. The Director may deny the issuance or renewal of a Licence where the Applicant has been convicted within the past five (5) years of:

  1. a criminal offence for which a pardon has not been granted; or,
  2. a regulatory offence in any way related to the Business.

4.4. For the purposes of sections 4.2 and 4.3 above, the term “Applicant” shall include any director, officer, partner or principal of a partnership or corporation, or any shareholder of a corporation that holds at least fifty percent (50%) of the shares of that corporation.

4.5. The Director shall generally perform all administrative functions conferred upon them by this By-law.

4.6. Licences issued pursuant to this By-law are conditional on compliance by the Licensee with all municipal by-laws and other applicable laws.


5.0 Term of licence

5.1. Unless renewed or revoked, a Licence issued or renewed under this By-law shall expire annually in accordance with Schedule 3, except where provided otherwise in the schedules.


6.0 Revocation and suspension

6.1. The Director may revoke or suspend a Licence at any time where:

  1. the Director is of the opinion that the Business carried on by the Licensee poses a threat to the health and safety of the public;
  2. the Licensee has violated any of the provisions of this By-law or any other applicable laws;
  3. the Licence was issued because false or misleading information was provided to the City;
  4. a Licence was issued in error; or
  5. as otherwise authorized in accordance with this By-law.

6.2. If the Director is satisfied that the carrying on of the Business poses an immediate danger to the health or safety of any Person or to any property, the Director may, for the time and on such conditions as they consider appropriate, without a hearing, suspend a Licence subject to the following:

  1. before suspending the Licence, the Director shall provide the Licensee with the reasons for the suspension, either orally or in writing, and an opportunity to respond to them; and
  2. the suspension shall not exceed fourteen (14) days.

6.3. The Director shall provide notice of intention to revoke or suspend a Licence and shall advise the Licensee of his or her right to appeal along with the final date for giving notice of appeal.


7.0 Appeal

7.1. Any Person who has been denied a Licence or the renewal of a Licence, has had their Licence suspended or revoked, or has had terms or conditions imposed on a Licence may appeal the decision of the Director to a Hearing Officer as appointed under the Screening and Hearing Officer By-Law.

7.2. Section 7.1 of this By-law does not apply to Licence suspensions under section 6.2 above.

7.3. The Director shall designate a Secretary for Licensing Appeals.

7.4. The Secretary of Licensing Appeals shall keep on file the records of all official business of the Hearing Officer hearing appeals under this section, including records of all Applications and minutes of all decisions respecting those Applications.

7.5. All appeals shall be submitted:

  1. within twenty-one (21) days of the decision of the Director to deny issuing or renewing a licence or suspending or revoking a licence or imposing terms or conditions on a licence;
  2. in writing;
  3. to the Secretary of Licensing Appeals;
  4. setting out in detail the grounds for the appeal; and
  5. along with the applicable fee as outlined in the Fees and Charges By-Law.

7.6. Where an appeal is not submitted within the time set out in subsection 7.5 a), the decision of the Director shall be deemed to be confirmed and no appeal shall be allowed.

7.7. Upon receipt of an appeal in accordance with section 7.5, the Secretary of Licensing Appeals shall endeavour to schedule a hearing within 45 working days of receipt of the request for an appeal hearing or as soon thereafter as possible. Notice of the Hearing shall be issued a minimum of 21 days prior to the hearing date.

7.8. The Hearing Officer shall hear all appeals.

7.9. On an appeal, the Hearing Officer has all the powers and functions of the Director who made the decision, and the Hearing Officer may do any of the following things if, in the Hearing Officer’s opinion, doing so would maintain the general intent and purpose of the by-law:

  1. confirm, modify, or rescind the decision of the Director to deny issuing or renewing a licence or suspending or revoking a licence or to impose terms or conditions on a licence.

7.10. Section 7.1 of this By-law shall not apply to a SOLER Temporary Patio.


8.0 Notices

8.1. Any notice pursuant to this By-law may be given in writing in any of the following ways and is effective:

  1. on the date on which a copy is delivered to the Person to whom it is addressed;
  2. on the fifth day after a copy is sent by mail to the Person’s last known address;
  3. upon the conclusion of the transmission of a copy by facsimile to the Person’s last known facsimile number; or
  4. upon the sending of a copy by email transmission to the Person’s last known email address.

8.2. For the purpose of section 8.1 above, the Person’s last known address, last known facsimile number, and last known email address shall be deemed to be those provided pursuant to Section 3.1 a) of this By-law.


9.0 Inspection

9.1. The City may enter on land at any reasonable time for the purpose of carrying out an inspection to determine whether or not the following are being complied with:

  1. this By-law;
  2. an order of the City made under this By-law;
  3. a condition of a Licence issued under this By-law; or
  4. an order made under section 431 of the Municipal Act.

9.2. For the purposes of conducting an inspection pursuant to section 9.1 of this By-law, the City may:

  1. require the production for inspection of documents or things relevant to the inspection;
  2. inspect and remove documents or things relevant to the inspection for the purpose of making copies or extracts;
  3. require information from any Person concerning a matter related to the inspection; and
  4. alone or in conjunction with a Person possessing special or expert knowledge, make examinations or take tests, samples, or photographs necessary for the purpose of the inspection.

9.3. No Person exercising a power of entry on behalf of the City shall enter or remain in any room or place actually being used as a dwelling unless:

  1. the consent of the occupier is obtained, the occupier first having been informed that the right of entry may be refused and, if refused, may only be made under the authority of an order issued under section 438 of the Municipal Act, a warrant issued under section 439 of the Municipal Act, or a warrant issued under section 386.3 of the Municipal Act;
  2. an order issued under section 438 of the Municipal Act is obtained;
  3. a warrant issued under section 439 of the Municipal Act is obtained;
  4. a warrant issued under section 386.3 of the Municipal Act is obtained;
  5. the delay necessary to obtain an order under section 438 of the Municipal Act, to obtain a warrant under section 439 of the Municipal Act, or to obtain the consent of the occupier would result in immediate danger to the health or safety of any Person; or
  6. the City has first given notice of its intention to enter the occupier of the land as required under subsection 435(2) of the Municipal Act, and the entry is authorized under sections 79, 80, or 446 of the Municipal Act.

9.4. No Person shall hinder or obstruct, or attempt to hinder or obstruct, any Person who is exercising a power or performing a duty under this By-law. For more certainty:

  1. a refusal to consent to enter or remain in a room or place actually used as a dwelling does not constitute hindering or obstruction within the meaning of this section unless the City is acting under an authority set out in section 9.3 above.

10.0 Order to discontinue activity

10.1. Where the Director has reasonable grounds to believe that a contravention of this By-law has occurred, the Director may make an order requiring the Person who contravened this by-law, or who has caused or permitted the contravention, or the Owner or occupier of the land on which the contravention occurred, to discontinue the contravening activity.

10.2. An order under section 10.1 of this By-law shall set out:

  1. reasonable particulars of the contravention adequate to identify the contravention and the location of the land on which the contravention occurred; and,
  2. the date by which there must be compliance with the order.

10.3. Any Person who contravenes an order under section 10.1 of this By-law is guilty of an offence.


11.0 Work order

11.1. Where the Director has reasonable grounds to believe that a contravention of this By-law has occurred, the Director may make an order requiring the Person who contravened this By-law, or who caused or permitted the contravention, or the Owner or occupier of the land on which the contravention occurred, to do work to correct the contravention.

11.2. An order under section 11.1 of this By-law shall set out:

  1. reasonable particulars of the contravention adequate to identify the contravention and the location of the land on which the contravention occurred; and,
  2. the work to be done and the date by which the work must be done.

11.3. An order under section 11.1 of this By-law may require work to be done even though the facts which constitute the contravention of this By-law were present before this By-law came into force.

11.4. Any Person who contravenes an order under section 11.1 of this By-law is guilty of an offence.


12.0 Remedial action

12.1. If a Person fails to do a matter or thing, including comply with an order under this By-law, as directed or required by this By-law, the City may, in default of it being done by the Person directed or required to do it, do the matter or thing at the Person’s expense. The City may recover the costs of doing a matter or thing from the Person directed or required to do it by action or by adding the costs to the tax roll and collecting them in the same manner as municipal taxes.

12.2. The costs outlined in 12.1 of this By-law shall include interest calculated at a rate of 15 percent, calculated for the period commencing on the day the City incurs the costs and ending on the day the costs, including interest, are paid in full.

12.3. The amount of costs, including interest, constitutes a lien on the land upon the registration in the proper land registry office of a notice of lien. The lien is in respect of all costs that are payable at the time the notice is registered plus interest accrued to the date the payment is made. Upon receiving payment, the City shall register a discharge of the lien in the proper land registry office.


13.0 Enforcement

13.1 This By-law may be enforced by MLEO’s, Police Officers or the Medical Officer of Health.

13.2 Every person shall, upon request by a Municipal Law Enforcement Officer, a Police Officer, or the Medical Officer of Health for the purpose of commencing a proceeding pursuant to this by-law, provide identification, including full name and address, to the Officer.


14.0 Penalties

14.1. Every Person who contravenes any of the provisions of this By-law is guilty of an offence pursuant to section 429 of the Municipal Act and all contraventions of this By-law are designated continuing offences.

14.2. Every Person, excluding a corporation, who is convicted of an offence, is liable to a minimum fine of Three Hundred and Fifty Dollars ($350.00) and a maximum fine of Twenty-Five Thousand Dollars ($25,000.00) for the first offence and a maximum fine of Fifty Thousand Dollars ($50,000.00) for a subsequent offence.

14.3. Every corporation who is convicted of an offence is liable to a maximum fine of Fifty Thousand Dollars ($50,000.00) for the first offence and a maximum fine of One Hundred Thousand Dollars ($100,000.00) for a subsequent offence.

14.4. In addition to the fine amounts set out in sections 14.2 and 14.3 above, for each day or part of a day that an offence continues, the minimum fine shall be Three Hundred and Fifty dollars ($350.00) and the maximum fine shall be Ten Thousand Dollars ($10,000.00). The total of all daily fines for the offence is not limited to One Hundred Thousand Dollars ($100,000.00).

14.5. Pursuant to section 447 of the Municipal Act, where an Owner is convicted of knowingly carrying on or engaging in a trade, business or occupation on, in or in respect of any premises or any part of any premises without a Licence required by this By-law, the Court may order that the premises or part of the premises be closed to any use for a period not exceeding two (2) years.

14.6. Where a Person is convicted of a contravention of this By-law, other than a conviction described in section 14.5 above, and the Court determines that the Owner or tenant of the premises or part of the premises in respect of which the conviction was made knew or ought to have known of the conduct which formed the subject-matter of the conviction or of any pattern of similar conduct, the Court may order that the premises be closed to any use for a period not exceeding two (2) years.

14.7. Sections 2.1(a), 2.1(c), 3.3(a), 3.3(c), 3.3(d), 3.3(f), 9.4, 10.3, and 11.4, of this By-law, inclusive of all subsections thereunder, are hereby designated as parts of this by-law to which the Administrative Penalty By-law applies.

14.8. Any person who contravenes any Designated Provision of this by-law shall, upon issuance of a penalty notice in accordance with the Administrative Penalty By-law, be liable to pay an administrative penalty and any administrative fees.


15.0 Collection of unpaid fines

15.1. Pursuant to section 441 of the Municipal Act, if any part of a fine for a contravention of this By-law remains unpaid after the fine becomes due and payable under section 66 of the Provincial Offences Act including any extension of time for payment ordered under that section, the Director may give the Person against whom the fine was imposed a written notice specifying the amount of the fine payable and the final date on which it is payable, which shall be not less than twenty one (21) days after the date of the notice.

15.2. If the fine remains unpaid after the final date specified in the notice, the fine shall be deemed to be unpaid taxes for the purpose of section 351 of the Municipal Act.


16.0 Schedules

16.1. The schedules which are attached to this By-law shall form part of this By- law.


17.0 Short title

17.1. This By-law shall be known as the “Comprehensive Licensing By-law”.


18.0 Severability

18.1. If a Court of competent jurisdiction should declare any section or part of a section of this By-law to be invalid, such section or part of a section shall not be construed as having persuaded or influenced Council to pass the remainder of this By-law and it is hereby declared that the remainder of this By-law shall be valid and shall remain in full force and effect.


19.0 Repeal/transition

19.1. The following by-laws, as may have been amended, are repealed on the day this By-law comes into force and effect:

  1. By-law No. 2014-085 Comprehensive Business Licensing By-law;

19.2. Reference to the repealed by-law numbers in any documentation shall be deemed to be reference to this By-law.

19.3. Notwithstanding section 19.1 above, the provisions of these by-laws, as amended, shall be deemed to continue in force and effect with respect to any and all order, appeals or prosecutions issued, filed or commenced under these by-laws, and any assessment, rate, charge, tax, fee, liability or penalty outstanding under these by-law may be collected as if this by-law had not been repealed.

19.4. A licence issued under any by-law listed in sections 19.1 or 19.2 above, as amended, shall be deemed a Licence under this By-law and shall be subject to all provisions of this By-law, but shall expire on the earlier of the following dates:

  1. the date stated on the licence; or,
  2. December 31, 2023.

20.0 Coming into force

20.1. This By-law shall come into force and effect on July 1, 2024.


21.0 Schedule 1

Insurance requirements

  1. This Schedule shall apply to those Persons seeking to carry on a Business.

    Indemnification
  2. Upon submitting an Application, the Applicant shall execute the following indemnity to the satisfaction of the City

    The Licensee both during and after the term of the Licence or renewed Licence, shall at all times, and at its own cost, expense and risk, defend, indemnify and hold harmless the City, its elected officials, officers, employees, volunteers, agents, and all respective heirs, administrators, executors, successors and assigns from any and all losses, damages (including, but not limited to, incidental, indirect, special and consequential damages, or any loss of use, revenue or profit by any Person, organization or entity), fines, penalties and surcharges, liabilities (including, but not limited to, any and all liability for damage to property and injury to Persons, including death), judgments, claims, demands, causes of action, contracts, suits, actions or other proceedings of any kind (including, but not limited to, proceedings of a criminal, administrative or quasi criminal nature) and expenses (including, but not limited to, legal fees on a substantial indemnity basis), which the indemnified Person or Persons may suffer or incur, howsoever caused, provided such losses, damages, fines, penalties and surcharges, liabilities, judgments, claims, demands, causes of action, contracts, suits, actions or other proceedings of any kind and expenses as defined above are due or claimed to be due to the negligence, breach of contract, and/or breach of law of the Licensee.

    General liability insurance
  3. The Licensee shall maintain liability insurance acceptable to the Director throughout the term of their Licence.
  4. The liability insurance shall consist of a comprehensive policy of public liability and property damage insurance in an amount of not less than $2,000,000.00 per occurrence.
  5. The liability insurance shall name the City as additional insured with a cross liability endorsement and severability of interests provision. If food is being served, Product and Completed Operations is required on the liability insurance policy.

    Automobile liability insurance
  6. Where the Licensee uses or requires a Motor Vehicle to carry on their Business, the Licensee shall obtain and maintain, in full force and effect for the term of their Licence, automobile liability insurance in the amount of $2,000,000.00 per occurrence covering all Motor Vehicles owned or leased by the Licensee. As per the Provincial Regulations for Ontario under the OAP1.

    General provisions
  7. The Licensee shall submit a Certificate of Insurance Form.
  8. In the event of a claim, any deductible or self-insured retention under the insurance shall be the sole responsibility of the Licensee and that the coverage shall preclude subrogation claims against the City and any other Person insured under the policy and be primary insurance in response to claims. Any insurance or self-insurance maintained by the City and any other Person insured under the policy shall be considered excess of the Licensee's insurance and shall not contribute with it. The minimum amount of insurance required herein shall not modify, waive or otherwise alter the Licensee’s obligation to fully indemnify the City.

22.0 Schedule 2

Criminal Records Check Requirements

  1. This Schedule shall apply to those Persons who are required to provide a Criminal Record Check with their application for a Licence.
  2. The Criminal Record Check accepted by the Director shall meet the following requirements:
    1. must be an original copy;
    2. if the Person(s) carrying on the Business is a sole proprietor, a completed Criminal Record Check must be obtained for the Person who owns the Business;
    3. if the Person(s) carrying on the Business is a partnership, a completed Criminal Record Check must be obtained for each partner;
    4. if the Person carrying on the Business is a corporation, a completed Criminal Record Check must be obtained for each director and officer of the corporation and for any shareholder who holds more than 30% of the issued shares in the corporation; and,
  3. The Criminal Record Check shall be completed by a Canadian Police Service, or by a police service in the country where the Person currently resides.

23.0 Schedule 3 

Business requiring a licence annual renewal date

BusinessExpiryRegulations
Retail and service shop Per location Schedule 4 
Animals for entertainment 31-Jan  Schedule 5 
Auctioneer 31-Jan  Schedule 6
Barber shop and beauty salon 31-Aug  Schedule 7
Bed and breakfast 31-Aug  Schedule 8
Contractor 30-Jun  Schedule 9
Donation box operator  1-Feb  Schedule 10
Dry cleaner and launderette  31-Aug  Schedule 11
Fair  Per event  Schedule 12
Flyer distributor  31-Jan  Schedule 13
Food shop 31-Jan  Schedule 14
Food vehicle  30-Apr  Schedule 15
Home occupation 30-Jun  Schedule 16
Mobile vendor 1-Nov Schedule 17
Motor vehicle facility  31-Aug  Schedule 18
Newspaper vending box operator 1-Nov Schedule 19
Nightclub  31-Aug  Schedule 20
Pet shop 30-Jun  Schedule 21
Portable sign lessor  31-Dec  Schedule 22
Private property enforcement contractor  31-Jan  Schedule 23
Private property enforcement officer 31-Jan  Schedule 24
Public hall  30-Jun  Schedule 25
SOLER - temporary patio licence 31-Dec Schedule 26
Special sale Per event Schedule 27
Temporary vendor  Per event  Schedule 28
Vendor market Per event  Schedule 29

24.0 Schedule 4 – Retail and service shop licence

  1. A Retail and Service Shop Licence is required for all Persons carrying on a Business that is not regulated by:
    1. a schedule to this By-law;
    2. the Rental Housing Licensing By-law; or,
    3. the Adult Entertainment Parlour By-law.
  2. The following Businesses do not require a Licence:
    1. taxi cabs;
    2. Second Hand Good Shops;
    3. Salvage Yards;
    4. Office space not intended to service the general public;
    5. a Business that is operated by a licensed lawyer or paralegal, except when operated as a Home Occupation; and,
    6. a Business operated by a Regulated Health Professional, except when operated as a Home Occupation.

25.0 Schedule 5 – Animals for entertainment

  1. This schedule shall apply to those Persons carrying on a Business using Animals for Entertainment.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. a Criminal Record Check;
    2. a description of the proposed use;
    3. a description of the type and number of animals being used;
    4. proof the Kitchener-Waterloo and North Waterloo Humane Society is aware of the number and type of animals being used; and,
  3. In addition to the grounds for refusal in Section 4 of the By-law, no Licence shall be issued:
    1. where the animal is, or is likely to be taunted, goaded, baited, provoked, injured or distressed;
    2. where spectators or other members of the public are likely to be injured by the animal or the use of the animal, including being trampled, gored, crushed, thrown or bitten; or,
    3. where the animal is at risk of escaping or otherwise being at large.
  4. No Person using an Animal for Entertainment shall:
    1. taunt, goad, bait, provoke, injure or distress the animal or permit it to be taunted, goaded, baited, provoked, injured or distressed; or,
    2. restrain the animal in a manner that causes pain, injury or distress.
  5. Every Person using an Animal for Entertainment shall ensure that spectators and other members of the public are protected from being injured by the animal, and ensure that the animal is prevented from escaping or being at large.
  6. If Animals for Entertainment are being used at a Fair, a Licence for the Fair is also required.

26.0 Schedule 6 – Auctioneer

  1. This schedule shall apply to those Persons seeking to carry on a Business as an Auctioneer.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. a Criminal Record Check.
  3. In addition to the grounds for refusal in Section 4 of the By-law, no Licence shall be issued where, at any time within three years prior to the Application, the Applicant has been convicted of any offence relating to fraudulent practices, stolen goods, theft or burglary under the Criminal Code, R.S. C. 1985, c. C-46.
  4. Notwithstanding the prohibitions set out in Section 2 of the By-law, a sheriff or bailiff offering for sale goods or chattels seized under an execution or detained for rent, or a Person selling land by public auction, is not required to be Licenced under this By- law.
  5. No Licensee shall:
    1. permit disorder in the auction room or offices;
    2. conduct or permit a Mock Auction;
    3. make or permit a misrepresentation as to the quality or value of the goods offered for sale;
    4. use the services of or act in concert with Persons known in the trade as “beaters”, “boosters”, or “shills” for the purpose of raising or stimulating bids; or,
    5. give false statement to the owner of the goods or to a purchaser of the goods as to the sale.
  6. Every Licensee shall keep proper books showing:
    1. the names and addresses of the owners of the goods auctioned;
    2. a description of the goods;
    3. the price at which they were sold;
    4. the amount of any commission or fee;
    5. the names and addresses of the purchasers; and,
    6. the date of payment and amounts paid to the owners for the goods sold, or the date of return of unsold goods to the owners.

27.0 Schedule 7 – Beauty salon or barber shop

  1. This schedule shall apply to those Persons to carry on a Beauty Salon or Barber Shop.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. Health Approval,
  3. Every Licensee shall:
    1. ensure that the Licenced Premises are kept in a clean and sanitary condition;
    2. ensure that all Persons performing Beauty Salon or Barber Shop treatments on the Licenced Premises are appropriately qualified;
    3. ensure that all equipment used in the Licenced Premises are sterilized or disinfected;
    4. comply with the Personal Services Settings Protocol under the Infection Control Program of the Mandatory Health Programs and Services Guidelines, January 1998, published by the Minister of Health as authorized by the Health Protection and Promotion Act, as amended and replaced from time to time; and,
    5. comply with the requirements of the Medical Officer of Health and the Personal Services Protocol provided by the Region of Waterloo Public Health.

28.0 Schedule 8 – Bed and breakfast establishment

  1. This schedule shall apply to those Persons seeking to carry on a Bed and Breakfast Establishment.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. for a Class “A” Licence:
      1. a Criminal Record Check;
      2. a Declaration of Compliance;
      3. a floor plan, which indicates the units of measurement for the area; and,
      4. a parking plan.
    2. for a Class “B” Licence:
      1. the documents listed in section a) i. above; and,
      2. a Fire Safety Plan.
  3. Other than those establishments identified in section 4, below, a Class “A” Licence shall be required for all Bed and Breakfast Establishments.
  4. A Class “B” Licence shall be required for an establishment with a total Occupancy Load of eleven (11) or more Persons. For greater certainty, “Occupancy Load” includes any permanent residents of the establishment and employees.
  5. In addition to the licensing requirements set out in section 2 above, a Health Approval, shall accompany a completed Application for a Class “A” or “B” Licence where the Bed and Breakfast Establishment can hold a total number of ten (10) guests or more.
  6. The Licensee or Operator of a Bed and Breakfast Establishment shall reside on the Licensed Premises.
  7. A Licence for a Bed and Breakfast Establishment shall not be issued to a property holding a licence issued under the City’s Rental Housing Licensing By-law.

29.0 Schedule 9 – Contractor

  1. This schedule shall apply to those Persons seeking to carry on as a Contractor;
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. proof of WSIB Registration, unless self or independently employed; and,
    2. a description of the type of work that the Licensee typically conducts.
  3. Every Licensee shall:
    1. have printed or otherwise displayed on the driver and passenger sides of all vehicles owned, leased or used on a regular basis by the Contractor in the course of Business, in figures no less than ten (10) centimetres in height, the Contractor’s name;
    2. have printed or otherwise impressed on all business stationery, forms, invoices, statements and advertising materials, the Contractor’s name, Business address and telephone number;
    3. give a copy of the contract referred to in subsection 3c) above to the Person for whom the work is being done;
    4. where required, obtain all necessary permits prior to the commencement of any work, and upon completion, procure an inspection from the City; and,
    5. ensure that all debris, mud garbage or stone tracked onto the roadway as result of operations completed is removed before 9:00 p.m. of each day.
  4. Every Licensee performing Drain Laying Drainage system design work shall:
    1. employ a qualified sewage installer; and,
    2. obtain a building permit, if required, along with all required inspections before backfilling or covering any Drainage Work.
  5. Every Licensee performing Plumbing shall:
    1. employ one or more Qualified Plumbers
  6. Every Licensee performing Pool Installation shall:
    1. ensure a pool enclosure permit is obtained before work begins; and,
    2. obtain an inspection of the pool enclosure before the pool is filled with water 

30.0 Schedule 10 – Donation box operator

  1. This schedule shall apply to those Persons seeking to carry on as a Donation Box Operator.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. a list of the number and locations of all of Donation Boxes owned by the Licensee within the City; and,
  3. Every Donation Box Operator shall obtain from the Director a permit for each Donation Box operated in the City.
  4. An application for a permit referenced in section 3 above shall be accompanied by:
    1. a site plan of the location of the Donation Box, showing where on the property the Donation Box is to be located; and,
    2. written permission of the Owner of the property consenting to the placement of the Donation Box on their property.
    3. the applicable fees in accordance with the Fees and Charges By-law, which are not prorated or refundable.
  5. Every Donation Box Operator shall:
    1. ensure the Donation Boxes are located on private property;
    2. only operate a Donation Box at the location for which a permit has been issued;
    3. display the name of the Donation Box Operator in a conspicuous place on the Donation Box, in lettering of a contrasting colour and no smaller than 100 millimetres x 75 millimeters;
    4. if not a Registered Charity, display the words: "NOT a Registered Charity" immediately below the name of the operator, in lettering no smaller than 80 millimeters x 60 millimeters, and of a contrasting colour;
    5. ensure that the Donation Box is clean, in good repair and is free of graffiti and shall ensure that all areas immediately adjacent to the Donation Box are clean and free of litter and other debris.
  6. No Person shall allow a Donation Box without a permit to remain on their property.
  7. No Donation Box shall be located on any property in the City if the Donation Box or the Donation Box Operator fails to comply with the terms of this schedule.

31.0 Schedule 11 – Dry cleaner or laundrette

  1. This schedule shall apply to those Persons seeking to carry on as a Dry Cleaner or carry on a Launderette.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. a Declaration of Compliance. 

32.0 Schedule 12 – Fair

  1. This schedule shall apply to those Persons seeking to carry on a Fair.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. written permission of the Owner of the property consenting to the use of their property for the Fair;
    2. a Criminal Record Check;
    3. evidence that all employees of the Fair are protected by the Workplace Safety and Insurance Act, 1997, S.O. 1997, c. 16, Schedule A, to the extent required by such statute;
    4. a list of all exhibits, Amusement Devices, games, shows and stalls to be set up or held at the Fair; and,
    5. evidence of the approval from the Technical Standards and Safety Authority, issued within twelve (12) months prior to the date of the Application, to carry on Business of operating Amusement Devices.
  3. In addition to the requirements set out in Section 2 of this Schedule, the following shall accompany an Application for a Licence or renewal of a Licence for a Fair that provides the sale of food or the use of Animals for Entertainment:
    1. Health Approval,
  4. No Licensee shall:
    1. permit any illegal gambling, illegal drinking, prostitution, Obscene Show or the short-changing or cheating of the public;
    2. permit any Person while operating an Amusement Device to smoke or hold lighted tobacco; or,
    3. operate a Fair before 8:00 a.m. and after 11:00 p.m.

33.0 Schedule 13 – Flyer distributer

  1. This schedule shall apply to those Persons seeking to carry on as a Flyer Distributer.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
  3. Subsection 3.1(f) of the By-law shall not apply to Flyer Distributer.
  4. No Licensee shall leave Flyers on doorsteps, entrances, on windshields of Motor Vehicles or in any place where they are likely to litter public or private property.
  5. No Licensee shall deliver a Graphic Image to any residence, unless:
    1. the Graphic Image is fully concealed within a sealed envelope or package; and,
    2. the sealed envelope or package containing the Graphic Image is marked with the following notice and information:
      1. the name and address of the person who is responsible for Delivery of the Graphic Image; and,
      2. a warning that the envelope or package “contains a Graphic Image that may be offensive or disturbing to some people”.
  6. All Flyers distributed shall be placed only in mail slot or like receptacle.
  7. Sections 4 and 5 of this Schedule are not applicable to the Flyers contained within newspapers subscribed to the occupant or owner of the property.

34.0 Schedule 14 – Food shop

  1. This schedule shall apply to those Persons seeking to carry on a Food Shop.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. for a Class “A” Licence:
      1. Health Approval,
      2. Declaration of Compliance; and,
      3. proof of an Annual Fire Inspection.
    2. for a Class “B” Licence:
      1. the documents listed in section 2 a) above; and,
      2. a Fire Safety Plan.
  3. Other than those Food Shops identified in Section 4, below, a Class “A” Licence shall be required for all Food Shops.
  4. A Class “B” Licence shall be required for a Food Shop with an Occupancy Load of more than 60 persons.
  5. Every Licensee shall:
    1. employ a minimum of one Certified Food Handler;
    2. maintain the premises in a clean and sanitary condition;
    3. ensure adequate measures for the storage and disposal of garbage and waste;
    4. ensure all required washrooms are maintained in a clean and sanitary condition and accessible to customers, where required; and,
    5. ensure sufficient levels of illumination to permit the safe use of the premises
  6. Every Licensee with a Class “B” licence shall ensure the occupant load is posted in a conspicuous place.
  7. Every Licensee with a Class “B” licence who provides pre-recorded, live music or live entertainment and allows for dancing within an open floor area, even on a temporary basis shall:
    1. ensure that where queues are formed for the purpose of gaining entrance to the establishment, a uniformed attendant is present for the purpose of regulating the queue and prohibiting undue obstruction or encumbering of any exit door, walkway, driveway or Highway by the queue;
    2. ensure the premises are staffed with at least one security guard while operating with 100 or more customers in attendance at the premises; and,
    3. ensure that all security guards wear identification or clothing by which they can readily be identified as security guards.
  8. No Licensee with a Class “B” licence who provides pre-recorded or live music or live entertainment and allows for dancing within an open floor area, even on a temporary basis shall:
    1. permit any disorderly conduct to take place on the Licenced Premises;
    2. fail to ensure the protection of the public health and public safety in the Licenced Premises.

35.0 Schedule 15 – Food vehicle

  1. This schedule shall apply to those Persons seeking to carry on the operation of a Food Vehicle.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. where the Food Vehicle contains equipment fuelled by propane or natural gas, a certificate, issued within six (6) months of the Application, by a provincially certified propane contractor confirming the equipment has been inspected and found to conform to the Propane Storage and Handling Regulations, being Ontario Regulation 211/01, as may be amended or replaced from time to time;
    2. Health Approval;
    3. a Technical Standards and Safety Authority Field Approval for all equipment and appliances that are not approved by the Canadian Standard Association or the Underwriter Laboratories of Canada;
    4. proof of an Annual Fire Inspection;
    5. a copy of the driver's licence held by the Person(s) that own the Business, if the vehicle is driven on a Highway;
    6. a copy of the ownership for the Food Vehicle;
    7. a plan for the containment and disposal of grey water, grease and garbage in a sanitary manner satisfactory to the City; if any
    8. written permission of the Owner of the property consenting to the use of their property for the Food Vehicle if any; and,
    9. a site plan showing the location of the Food Vehicle as it relates to other buildings and structures on the property, when the Food Vehicle is placed on private property.
  3. Notwithstanding Section 4 of this Schedule, a Class “A” Licence shall be required for all Food Vehicles.
  4. The Director may issue a temporary Food Vehicle Licence for operation at a Significant Community Festival or Special Event.
  5. All Class “B” food trailer licences, issued to hot dog carts or stands under City By- law No. 2014-085 and which were valid on the date this By-law comes into force and effect, shall be deemed a Class “B” Licence.
  6. A Class “B” Licence shall continue in effect provided that the Class “B” Licence is renewed within 30 days after the expiration date as identified on the Licence.
  7. A Class “B” Licence shall expire and shall not be renewed where the Licensee fails to renew the Licence as set out in Section 6 of this Schedule.
  8. No Person shall operate a Food Vehicle except during the following hours:
    1. 8:00 a.m. to 3:00 a.m. in locations other than City parks; and,
    2. 8:00 a.m. to 11:00 p.m. in City parks.
  9. No Person shall park, or permit the parking of a Food Vehicle overnight on City Property or private property after operating hours except on land owned, leased or rented by the operator for the storage of the Food Vehicle and in compliance with the Zoning By-Law.
  10. No Person shall operate a Food Vehicle:
    1. within 10 metres of a Food Shop or a Food Vehicle with a Class “B” Licence without express written permission from the restaurant or Class “B” Licensee;
    2. on Highways under the jurisdiction of the Regional Municipality of Waterloo;
    3. in a manner that interferes with the normal use of a sidewalk by pedestrians;
    4. within 100 metres of any elementary or secondary school, without express written permission from the school;
    5. on private property without the written consent of the property owner;
    6. in a residential area, except on the specific request and with the written permission of a resident to provide food to that resident and guests at the residents’ address;
    7. on Highways, unless the Highway has been closed for a Significant Community Festival or Special Event. Or an area designated in Section 14 of this Schedule, or except where necessary to service a construction site or work crew for no more than 30 minutes;
    8. in a city park or city owned property except pursuant to a contract or permit issued by the city and subject to any conditions attached thereto;
    9. within 30 metres of the entrance or exit of a public park, or intersection.
    10. from a vehicle drawn by an animal
  11. Every Licensee shall maintain a Food Vehicle in a clean and sanitary condition with adequate measures for the storage and disposal of garbage and waste and sufficient levels of illumination to permit the safe use of the Food Vehicle.
  12. A Licence shall be required for Food Vehicles operating at a Significant Community Festival, but the licence fee for a temporary Food Vehicle Licence may be waived for the duration of the Significant Community Festival.
  13. Licensees with a Class “B” Licence are only permitted to operate in the following locations:
    1. Intersection of Frobisher Drive and McMurray Road;
    2. 550 Parkside Drive;
  14. Food Vehicles are permitted in the following locations on a daily first-come, first- served basis:
    1. Caroline North Lot, City Centre Lot, Museum Lot (but only in the hourly parking spots) and Regina Lot;
    2. curbside on William Street, north side, Regina Street to Willow Street;
    3. curbside on Father David Bauer Drive, from Caroline Street to Westmount Road North;
    4. curbside on Regina Street, William to Bridgeport Road;
    5. curbside on John Street West, from King Street South to Park Street;
  15. City recreational facilities (RIM Park, Waterloo Memorial Recreation Centre, Hillside Park or other City-owned recreational facilities) subject to the following:
    1. being requested by facility managers to attend the property;
    2. having a written agreement with facility management; and,
    3. operating in compliance with regulations provided by the facility.
  16. Food Trucks are prohibited from operating on private property within the boundaries of the UpTown Waterloo Business Improvement Area, unless the Licensee has prior written permission of the property owner and the Executive Director of the Uptown Business Improvement Area.
  17. Food Trucks shall be prohibited from operating within the boundaries of the UpTown Waterloo Business Improvement Area during a Significant Community Festival or Special Event held in the UpTown Waterloo Business Improvement Area, unless the Licensee has written permission of the event organizer.

36.0 Schedule 16 – Home occupation

  1. This schedule shall apply to those Persons seeking to carry on a Home Occupation.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. a Criminal Record Check;
    2. proof that the Applicant resides in the Dwelling Unit associated with the Home Occupation;
    3. a floor plan of the entire Dwelling Unit, which indicates the units of measurement for the area; and,
    4. a parking plan; and,
    5. Health Approval, if applicable.
  3. No Licensee shall:
    1. change the exterior character of the Dwelling Unit from a private residence;
    2. have external storage of goods or materials;
    3. create or become a public nuisance with respect to noise, odour, fumes, vibration, dust, glare, traffic or parking which is evident outside the Dwelling Unit;
    4. occupy more than twenty five percent of the gross floor area of the Dwelling Unit;
    5. sell goods or materials unless such goods or materials are made in the Dwelling Unit;
    6. service more than two clients, students, or customers at any one time;
    7. have more than one Home Occupation per Dwelling Unit;
    8. engage in, or permit the repair and service of Motor Vehicles or internal combustion engines, or manufacturing or a body massage or body rub parlour unless performed and/or run by Regulated Health Professional;
  4. Every Licensee must have one parking space provided on site in addition to the parking space or spaces required for the residential use.
  5. The parking space in section 4 above may include a tandem parking space, or a parking space located in front of the building line within the driveway provided that the Motor Vehicle does not encroach into the right of way or over the public sidewalk. 

37.0 Schedule 17 – Mobile vendor

  1. This schedule shall apply to those Persons seeking to carry on as a Mobile Vendor.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. a Criminal Record Check;
    2. a plan for the containment and disposal of grey water and garbage in a sanitary manner satisfactory to the City, if applicable;
    3. a Technical Standards and Safety Authority Field Approval for all equipment and appliances that are not approved by the Canadian Standard Association or the Underwriter Laboratories of Canada, if applicable;
    4. proof of an Annual Fire Inspection, if applicable.
  3. Every Mobile Vendor Business Licensee shall:
    1. have printed or otherwise displayed on the driver and passenger sides of all vehicles owned, leased or used on a regular basis by the Mobile Service Business in the course of Business, in figures no less than ten (10) centimetres in height, the Contractor’s name;
    2. have printed or otherwise impressed on all business stationery, forms, invoices, statements and advertising materials, the Mobile Service Business’ name, Business address and telephone number;
  4. No person shall operate a Mobile Vendor Business:
    1. On Highways under the jurisdiction of the Regional Municipality of Waterloo;
    2. In a manner that interferes with the normal use of a sidewalk by pedestrians;
    3. In a residential area, except on the specific request and with the written permission of a resident to provide service to that resident.

38.0 Schedule 18 – Motor vehicle facility 

  1. This schedule shall apply to those Persons seeking to carry on a Motor Vehicle Facility.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. for a Class “A” Licence:
      1. a brief description of the Business being operated or to be operated;
      2. proof of an Annual Fire Inspection; and,
      3. Declaration of Compliance;
    2. for a Class “B” Licence:
      1. the documents listed in section 2 a) above; and,
      2. a Fire Safety Plan.
  3. Other than those Motor Vehicle Facilities identified in section 4 below, a Class “A” Licence shall be required for all Motor Vehicle Facilities.
  4. A Class “B” Licence shall be required for the following Motor Vehicle facilities:
    1. a Motor Vehicle Facility with an Occupancy Load of more than 100 Persons; or,
    2. a Motor Vehicle Facility with flammable material spray operations with an Occupancy Load of more than 25 Persons;
  5. Every Licensee shall report to the Waterloo Regional Police Service when a Motor Vehicle is left on the Licenced Premises for a period of twenty-four hours, if the Motor Vehicle has been left without permission of the Licensee or when the Licensee may have reason to believe the Motor Vehicle is either stolen or abandoned.
  6. Every Licensee shall ensure that Motor Vehicles are parked within the boundaries of the property and in accordance with the approved site plan.

39.0 Schedule 19 – Newspaper vending box operator

  1. This schedule shall apply to those Persons seeking to carry on as a Newspaper Vending Box Operator.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. a list of the number and locations of all of Newspaper Vending Boxes owned by the Licensee within the City;
  3. Every Newspaper Vending Box Operator shall obtain from the Director a permit for each Newspaper Vending Box located on City Property.
  4. An application for a permit referenced in section 3 above shall be accompanied by:
    1. the list of the locations where the Newspaper Vending Box is to be located; and,
    2. the applicable fees as set out in the Fees and Charges By-law.
  5. Every Newspaper Vending Box Operator shall:
    1. ensure that the Newspaper Vending Box is placed not less than three hundred(300) metres from another Newspaper Vending Box for the same newspaper, magazine or other publications;
    2. ensure that the Newspaper Vending Box is placed in such a manner that it does not restrict the movement of pedestrians or vehicular traffic; and,
    3. ensure that the Newspaper Vending Box is maintained in good and proper repair and in a condition satisfactory to the Director.
  6. The Director shall have the authority to alter the location or temporarily remove a Newspaper Vending Box where repair of any public Highway or sidewalk necessitates the same.
  7. No Newspaper Vending Box shall be located on City Property if the Newspaper Vending Box or the Newspaper Vending Box Operator fails to comply with the terms of this schedule.
  8. The Director may order the removal of a Newspaper Vending Box, upon fourteen (14) days written notice to the owner of the Newspaper Vending Box, if the Newspaper Vending Box:
    1. obstructs vehicular and pedestrian traffic; or,
    2. creates visibility obstructions for either pedestrian or vehicular traffic.

40.0 Schedule 20 – Nightclub

  1. This schedule shall apply to those Persons seeking to carry on a Nightclub.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. for a Class “A” Licence:
      1. a Criminal Record Check;
      2. proof of an Annual Fire Inspection;
      3. Health Approval,
      4. Declaration of Compliance; and,
      5. a Fire Safety Plan.
  3. Every Licensee shall:
    1. ensure that where queues are formed for the purpose of gaining entrance to the Nightclub, a uniformed attendant is present for the purpose of regulating the queue and prohibiting undue obstruction or encumbering of any exit door, walkway, driveway or Highway by the queue;
    2. ensure the premises are staffed with at least one security guard while operating with 100 or more customers in attendance at the premises;
    3. ensure that all security guards wear identification or clothing by which they can readily be identified as security guards;
    4. provide suitable storage facilities and garbage containers for refuse from the operation of the Business;
    5. ensure the occupant load is posted in a conspicuous place; and,
  4. No Licensee shall:
    1. permit any disorderly conduct to take place on the Licenced Premises;
    2. fail to ensure the protection of the public health and public safety in the Licenced Premises;
  5. A Food Shop Licence is required where food is sold at the Nightclub.

41.0 Schedule 21 – Pet services

  1. This schedule shall apply to those Persons seeking to carry on a Pet Service.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. Written communication from the Humane Society of Kitchener Waterloo & Stratford Perth or the Ontario Society for the Prevention of Cruelty to Animals confirming the adequacy of the Licenced Premises for the keeping of animals in accordance with the standards set out by the Canadian Council on Animal Care and any other applicable standard; and,
    2. a Criminal Record Check.
  3. Every Licensee, when acquiring an animal for the purpose of offering the animal for sale, shall obtain the animal only from the following sources:
    1. municipal animal shelter;
    2. registered humane society;
    3. registered shelter; or,
    4. Rescue Group.
  4. Every Licensee shall:
    1. post in a conspicuous place in the Licenced Premises:
      1. a list of all animals permitted to be kept within the boundaries of the City;
      2. keep and maintain a register of each animal purchased or otherwise obtained by the Licensee, which shall include:
      3. the date the Licensee obtained the animal;
      4. a full description of the animal including gender, colour, breed or crossbreed, distinguishing markings and name, if any;
    2. ensure the register referenced in section 4 of this Schedule is:
      1. retained for at least 24 months in respect of each entry and transaction date;
      2. maintained in good condition and that all entries are legible and written in the English language; and,
      3. make available for inspection during normal Business hours by a MLEO;
    3. ensure that every Person who is sold a dog is advised of the City’s dog licensing requirements; and,
    4. make every reasonable effort to obtain the name, address, and description of anyone offering to the Licensee any animal which the Licensee suspects or ought reasonably to suspect has been stolen or otherwise unlawfully obtained and report that information promptly to the Waterloo Regional Police Service.
  5. No Licensee shall:
    1. sell or offer for sale or give away any wild animal or exotic animal or any other animal which is not permitted within the boundaries of the municipality as defined by the City’s Animal Control By-law or applicable laws;
    2. sell any diseased animal;
    3. display any animal unless such animal is adequately protected from drafts, direct sunlight, excessive heat or cold, and ample space is provided;
    4. sell, offer to sell, display or give to any Person a dog or cat that is under the age of eight weeks;
    5. sell, offer to sell or give any animal to a Person under the age of eighteen years;
    6. sell, offer to sell or give to any Person a chicken, duckling or other fowl that is under the age of three weeks;
    7. sell, offer to sell, display or give to any Person an animal to which dye has been applied by any means; or,
    8. sell, offer to sell or give to any Person a cat or dog that does not have a medical health certificate issued by a licenced veterinarian.
  6. Every Licensee shall provide the following conditions and care for animals in accordance with the guidelines and policies of the Canadian Council on Animal Care, as revised from time to time:
    1. provide all animals with sanitary quarters and environmental conditions appropriate to their species, including temperature, ventilation, lighting, and social and behavioural enrichment;
    2. provide all animals with housing units of adequate size and height to ensure their comfort and to permit the expression of a full range of natural movements and species-appropriate behaviours for the purpose of maintaining their physical, psychological and social well-being;
    3. provide all animals with adequate and species-appropriate food and water;
    4. ensure the animals are in good health and, where the animals are showing sign of illness or disease, ensure the animals are receiving proper treatment;
    5. ensure that animals of the same or different species which are incompatible are not confined or displayed in the same enclosure;
    6. provide all animals with species-appropriate enrichment devices to ensure their physical, behavioural, and psychological welfare;
  7. Ensure that all garbage, refuse and animal droppings are collected and stored in metal or plastic containers with tight-fitting lids and are regularly disposed of in an appropriate manner.

42.0 Schedule 22 – Portable sign lessor

  1. This schedule shall apply to those Persons seeking to carry on as a Portable Sign Lessor.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. a written declaration that all Portable Signs to be leased shall:
      1. have the name and phone number of the Applicant clearly affixed to the Portable Sign at a clearly visible location;
  3. No Licensee shall:
    1. locate, or permit the location, of a Portable Sign on or overhanging City Property unless a permit to do so has been obtained under the Sign By-law.
  4. In addition to section 6.1 of the By-law, the Director may revoke or suspend a Licence at any time where the Licence has violated any of the provisions of the City’s Sign By-law.

43.0 Schedule 23 – Private property enforcement contractor

  1. This schedule shall apply to those Persons seeking to carry on as a Private Property Enforcement Contractor.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. one of the following:
      1. a Criminal Record Check;
      2. a valid Security Guard Licence, issued under the Private Security and Investigative Services Act, 2005, SO 2005, c 34; or,
      3. a valid Private Investigator Licenced, issued under Private Security and Investigative Services Act, 2005, SO 2005, c 34;
    2. proof of the property owner's consent to the Parking Enforcement on their property; and,
    3. a complete list of all Private Property Enforcement Officers employed by the Private Property Parking Enforcement Contractor.
  3. Every Private Property Enforcement Contractor shall advise the Director of all changes in Private Property Enforcement Officers employed by them within seven (7) days of the occurrence.
  4. Every Private Property Enforcement Contractor shall register with the Director all properties that are to receive Parking Enforcement services from the Private Property Enforcement Contractor.
  5. The Director may refuse the registration of a property where the property owner has not erected Signs related to Parking Enforcement, which have been reviewed and approved by the Director.
  6. No Private Property Enforcement Contractor shall cause or permit Parking Enforcement on property without registering the property with the Director.
  7. Every Private Property Enforcement Contractor shall advise the Director of any change to the number of properties receiving Parking Enforcement services.
  8. No Private Property Enforcement Contractor shall cause or permit any Person to carry on any Parking Enforcement activity on property unless licensed as a Private Property Enforcement Officer.
  9. No Private Property Enforcement Contractor shall cause or permit the issuance of any document in relation to a vehicle that is parked, stopped or standing on private property other than:
    1. a certificate of parking infraction and parking infraction notice issued under Part II of the Provincial Offences Act or a Penalty Notice issued under the City’s Administrative Monetary Penalties By-law.
  10. Private Property Enforcement Contractors may only employ licenced Private Property Enforcement Officers for the purposes of Parking Enforcement on private property in the City.
  11. If applicable, Private Property Enforcement Contractors shall comply with all requirements under the Private Security and Investigative Services Act, 2005, S.O. 2005, c. 34 (the “Private Security Act”) and its Regulations.
  12. In addition to the requirements under the Private Security Act and its Regulations, if applicable, Private Property Enforcement Contractors shall not hold themselves out to be MLEOs and shall not refer to themselves as a MLEO or “By-Law Officers” by way of signage or otherwise.
  13. Signs must be posted on the property indicating policies to be enforced and must be reviewed and approved by the Director prior to enforcement.

44.0 Schedule 24 – Private property enforcement officer

  1. This schedule shall apply to those Persons seeking to carry on as a Private Property Enforcement Officer.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. one of the following:
      1. a Criminal Record Check;
      2. a valid Security Guard licence, issued under the Private Security and Investigative Services Act, 2005, SO 2005, c 34; or,
      3. a valid Private Investigator licence, issued under Private Security and Investigative Services Act, 2005, SO 2005, c 34.
  3. All Applicants must attend a training session administered by the City.
  4. All Applicants must pass a written test at the training session referenced in Section 3 above.
  5. No Private Property Enforcement Officer shall conduct Parking Enforcement where there is no signage posted or approved by the Director relating to a parking offence.
  6. No fee, commission, gift or other consideration shall be paid or given by the Private Property Enforcement Officer to an owner or occupant of property in return for permitting the Private Property Enforcement Officer to provide or perform Parking Enforcement services.
  7. The Private Property Enforcement Officer shall not demand or receive any financial incentive from the owner or occupant of the property relating to the number of Parking Enforcement actions taken on the property.
  8. The Director shall implement policies and procedures establishing the requirements for the licensing of Private Property Enforcement Officers to enforce municipal parking by-laws on private property, which shall include, but not limited to: application and training requirements, site registration requirements, fees, and any and all other requirements for becoming and remaining licenced.
  9. Any Person who has been licenced pursuant to the policies and procedures established by the Director, and who complies with the requirements to maintain the Licence, is appointed as a Private Property Enforcement Officer for the purposes of enforcing the City’s Private Property Parking By-Law 08-092, as amended, and any subsequent by-law, on private property.
  10. No owner of private property shall cause or permit any Person to conduct Parking Enforcement activities on their property unless they are licenced as a Private Property Enforcement Officer.
  11. No Private Property Enforcement Officer shall issue any document in relation to a vehicle parked, stopped or standing on private property other than:
    1. a certificate of parking infraction and parking infraction notice issued under Part II of the Provincial Offences Act or a Penalty Notice issued under the City’s Administrative Monetary Penalties By-law.
  12. No Private Property Enforcement Officer shall request or require payment of any fee by the owner or driver of a Motor Vehicle parked, stopped or standing on private property.
  13. Private Property Enforcement Officer shall carry their Licence at all times when performing their duties and shall produce the Licence upon request.
  14. If applicable, a Private Property Enforcement Officer shall comply with all requirements under the Private Security and Investigative Services Act, 2005, S.O. 2005, c. 34 (the “Private Security Act”) and its Regulations.
  15. In addition to the requirements under the Private Security Act and its Regulations, if applicable, a Private Property Enforcement Officer shall not hold themselves out to be a MLEO and shall not refer to themselves as a MLEO or “By-Law Officer” by way of signage or otherwise.
  16. The provisions of this Schedule do not apply to any Person demanding or obtaining parking fees from customers for the consensual purchase of a permit for parking on private property, where the parking rates are posted in clear view of all drivers upon entering the private property, and the property is in compliance with all other municipal by-laws.
  17. Pursuant to section 23.1 of the Municipal Act, Council hereby delegates to the Director the power to appoint Private Property Enforcement Officers.
  18. The Director may revoke the appointment of a Private Property Enforcement Officer at any time where:
    1. the Director is of the opinion that the Private Property Enforcement Officer cannot carry out his duties on an impartial and objective basis due to conflict of interest, which includes without limitations:
      1. engaging in any Business or transaction or having financial or other Personal interest which is incompatible with the discharge of a Private Property Enforcement Officer's official duties;
      2. any activities which adversely interfere or conflict with a Private Property Enforcement Officer's regular duties in relation to the City; or,
      3. any activities, representations or conduct outside of the normal functions of their appointment, which could appear to be an official act of the City or could appear to represent the opinion or policy of the City; or,
    2. the Director is of the opinion that the Private Property Enforcement Officer is engaged in behaviour that is fraudulent or that constitutes a breach of trust with the City, including without limitation:
      1. using deceit to gain a personal advantage or benefit for oneself or others;
      2. illegally obtaining money, including the solicitation or acceptance of bribes;
      3. intentionally providing false or incomplete information to the City;
      4. intentionally falsifying records; or,
      5. intentionally circumventing City policy or procedure to gain personal advantage for oneself or for others.

45.0 Schedule 25 – Public Hall

  1. This schedule shall apply to those Persons seeking to operate a Public Hall.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. Declaration of Compliance;
    2. proof of an Annual Fire Inspection; and,
    3. a Fire Safety Plan.
  3. Every Licensee shall ensure the occupant load is posted in a conspicuous place.
  4. No Licensee shall:
    1. permit any disorderly conduct to take place on the Licenced Premises;
    2. permit any Person to loiter, create a disturbance or cause undue noise in or about the Licenced Premises;
    3. fail to ensure the protection of the public health and public safety on the Licenced Premises;
    4. conduct Business in a manner that would create any nuisance, cause undue noise, or cause an adverse impact upon a residence or another Business abutting or near the Licenced Premises; or,
    5. permit the Licenced Premises to be open to the public unless:
      1. a Person over the age of 18 years is present to supervise the use of the Licenced Premises; and,
      2. the Licenced Premises are in a clean and sanitary condition and do not present a hazard to public health or safety.

46.0 Schedule 26 – SOLER - Temporary patio

  1. This schedule shall apply to those Persons seeking to expand their business into an area that is not currently permitted in current Zoning or Building Bylaw.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed application for the licence shall be accompanied by:
    1. a valid City of Waterloo Licence;
    2. a signed copy of the Acknowledgment and Indemnity Form;
    3. a detailed sketch of the purposed expanded operating area that includes measurements and labelling. Should include the property lines and existing structures on the drawing;
    4. property owner authorization via a letter of permission; and,
    5. a City of Waterloo certificate of insurance form with a minimum of 2 million general liability for the expanded space. A minimum of 5 million general liability is required for establishments serving alcohol.
  3. If alcohol is served on the temporary patio, the applicant must notify the Alcohol and Gaming Commission and abide by all conditions of their current liquor licence, as required by the Liquor Licence and Control Act, 2019.

47.0 Schedule 27 – Special sale 

  1. This schedule shall apply to those Persons seeking to operate a Special Sale.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. a detailed list of the goods, wares or merchandise to be offered for sale, including the price to the owner thereof and approximate retail value;
    2. the names and addresses of Persons from whom goods were purchased and the date or dates of purchase;
    3. particulars of the ownership of the goods to be sold if they are not owned by the Applicant and the relationship, if any, between the owner and the Applicant;
    4. particulars of any damage or other deterioration caused to the goods by fire, smoke, water or any other means;
    5. particulars of the information to be included in any sign, pamphlet, handbill or other advertisement to be displayed, distributed, announced or published by any means before or during the Special Sale, purporting to indicate the reason for such sale; and,
    6. a declaration in a form provided by the Director.
  3. A Licence for a Special Sale issued under this By-law shall expire thirty (30) days after the date of issue, provided that a Licensee shall be entitled to apply for and receive a Licence for one additional thirty (30) day period to permit the further sale of any goods, wares or merchandise unless it is revoked in accordance with this By- law.
  4. Every Licensee shall:
    1. produce such books, records or other documents or information as the Director considers necessary to corroborate any of the statements contained in the Application; and,
    2. ensure that all advertising material distributed or published relating to a Special Sale, including each radio or television broadcast, shall contain a statement that such sale is held pursuant to this By-law and shall state the Licence number and Licence expiry date and a similar statement shall be prominently displayed on the premises at which such sale is conducted.
  5. No Licence shall be extended where:
    1. an attempt is made to add to or replenish the goods described in the Application or if any attempt is made to substitute other goods, wares or merchandise;
    2. the sale is advertised or conducted in any manner other than the one described in the Application or is in any manner calculated to mislead or deceive the public, or contrary to the provisions of this By-law; or,
    3. the Applicant refused to produce any books, documents, records or other information or refuses to permit inspection of any goods or premises requested under this By-law.
  6. Notwithstanding Section 2 of this By-law, a receiver, trustee or liquidator under any legislation, such as the Bankruptcy and Insolvency Act, R.S.C., 1985, c. B-3 or the Companies’ Creditors Arrangement Act, R.S.C. 1985, c. C-36, a court or receiver appointed by the court, a bailiff, sheriff, executor or administrator, is not required to be licenced under this By-law.

48.0 Schedule 28 – Temporary vendor licence

  1. This schedule shall apply to those Persons seeking to carry on a Temporary Vendor Business on Private or Public Property.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. permission of the Owner consenting to the use of their property by the Licensee
    2. description of all the merchandise or services offered;
    3. Health Approval;
    4. proof of inspection by the Technical Safety Standards Authority, issued within twelve (12) months prior to the date of the Application, if applicable; and,
    5. a building permit, if applicable.
  3. No Licensee shall sell or offer to sell any goods or services other than those goods or services identified in the Application.
  4. A Licence issued for a Temporary Vendor shall be valid for the time period stated on the Licence which shall not exceed ninety (90) consecutive days.
  5. The Director, in their sole direction, may wave the licence fee for a Temporary Vendor licence.

49.0 Schedule 29 – Vendor market

  1. This schedule shall apply to those Persons seeking to carry on a Vendor Market.
  2. In addition to the licensing requirements set out in Section 3 of this By-law, a completed Application for a Licence shall be accompanied by:
    1. the names of all vendors operating at the Vendor Market;
    2. a description of goods or services offered for sale by each vendor at the Vendor Market;
    3. Health Approval, and;
    4. A declaration from the Persons seeking to carry on a Vendor Market that there is an umbrella policy of insurance in place that covers all vendors taking part in the Vendor Market, or if not such umbrella policy is in place, then a declaration from the Persons seeking to carry on a Vendor Market that each vendor taking part in the Vendor Market shall hold the minimum insurance coverage required under this By-Law.
  3. A Licence issued for a Vendor Market shall be valid for the time period stated on the Licence which shall not exceed ninety (90) consecutive days.
  4. The Director, in their sole direction, may wave the licence fee for a Vendor Market licence.

50.0 Schedule 30 – Uptown Waterloo Business Improvement Area

 

Uptown Waterloo Business Improvement Area Map

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