Water and environment
Water billing and accounts
Open or make changes to a water account, sign up for online billing, and view options for bill payment.
Water quality
Learn how to identify and respond to water quality problems, and find out more about how the city maintains a safe drinking water system.
Water meters
Use this page to report a broken meter and find out more about our advanced meter installation program.
Water certificates
Water certificates show outstanding balances on water accounts. They are often requested during the sale or purchase of a property.
Stormwater management
Apply for the stormwater credit program and learn how we work to reduce the impact of runoff into creeks, ponds and wetlands.
Watermains and valves
Learn more about watermain flushing, how to report a watermain break, and where the water valve is located on your property. Apply to alter a watermain for a development project.
Sewers and wastewater
Report a sewer blockage and learn what to do if pipes need to be repaired. Additional info on rebates for wastewater diversion.
Backflow prevention
Learn more about the backflow prevention program, including survey forms, accredited testers, permit applications and applicable fees.
Environment
Learn how to get involved with stewardship activities and find out what the city is doing to reduce its environmental impact.
Trees and yards
Report damage and request trimming for city-owned trees, learn more about ash tree replacement, tree care tips, and yard maintenance standards.