Get bulk, non-potable water
Get large quantities of non-potable water for landscaping, construction or other uses at the city’s bulk fill station.
Open 24 hours a day, 7 days a week.
On this page:
Find the fill station
The non-potable bulk water station is at the Waterloo Service Centre, 265 Lexington Court – next to the 146 Dearborn Place entrance.
The water comes from a well source and may contain sediment – we are working to reduce this.
Set up your account
Before your first visit, you must set up a bulk water account and get a secure PIN. Returning users can log in and create a password.
Once your account is active, you can:
- pay online
- manage your account and view your payment history
- track your water use
Sign in to your bulk water account
Fees
Find the current bulk water price on the Check water rates page. Rates are reviewed annually by Council and may change.
1 cubic metre = 1,000 litres, or about 264 gallons.
A 15% administration fee applied to each purchase.
Pay online or on site
You can pay through your online account or at the fill station:
- your account is charged automatically based on water used
- you can add funds to your account anytime
- unused funds carry over to the next year
- a 1.7% online processing fee applies
- pay online by debit, Visa, MasterCard or American Express
Contact us
If you have questions about the fill station, call 519-886-2310 or email bulkwater@waterloo.ca, Monday to Friday, 7:30 a.m. to 3:00 p.m.