Report a road, trail or sidewalk issue
Report a pothole or other road, trail, bike lane or sidewalk problem so our crews can repair it. We fix potholes year-round.
Report a pothole or other issue
Use our online form to report non-urgent maintenance issues on city streets, trails, bike lanes or sidewalks, including:
- potholes
- uneven sidewalks
- trail damage or obstructions
When you submit the form, we’ll ask you to:
- provide a location
- describe the issue
- upload a photo (optional)
Make a claim
If your vehicle was damaged by a pothole on a City of Waterloo street, visit our insurance claim page to learn more about making a claim.
Report urgent issues
Call 519-886-2310 if there’s an immediate safety concern or an urgent issue that needs attention right away.