Report a pothole or other road issues
Report a pothole or other road, trail, bike lane or sidewalk problems so our crews can repair it.
We fix potholes year-round.
On this page:
- Report a pothole
- Report a sidewalk, trail, bike lane or road issue
- Report an issue with a road sign
- Make a claim
- Report urgent issues
Report a pothole
Use the online form to report a pothole so crews can inspect and repair it.
Include:
- the location
- pothole size, shape and depth
- a photo, if possible
Report a sidewalk, trail, bike lane or road issue
Use the online form to report non-urgent maintenance issues on city streets, trails, bike lanes or sidewalks, including:
- uneven sidewalks
- trail damage
- blocked or damaged paths
Include:
- the location
- a description of the issue
- a photo, if possible
Report a sidewalk, trail or road issue
Report an issue with a road sign
The City of Waterloo repairs or replaces missing and damaged road signs on city roads.
Some possible issues include:
- missing signs
- blocked sign views
- signs and poles that are bent, damaged, leaning, loose or broken
Report missing traffic control signs, such as stop signs and yield signs, immediately.
The Region of Waterloo maintains road signs on regional roads and any connecting intersections.
Make a claim
If your vehicle was damaged by a pothole on a City of Waterloo street, visit our insurance claim page to learn more about making a claim.
Report urgent issues
Call 519-886-2310 if there’s an immediate safety concern or an urgent issue that needs attention right away.