Report a pothole or other road issues
Report a pothole or other road, trail, bike lane or sidewalk problems so our crews can repair it.
We fix potholes year-round.
Report a pothole
Use the online form to report a pothole so crews can inspect and repair it.
Include:
- the location
- pothole size, shape and depth
- a photo, if possible
Report a sidewalk, trail, bike lane or road issue
Use the online form to report non-urgent maintenance issues on city streets, trails, bike lanes or sidewalks, including:
- uneven sidewalks
- trail damage
- blocked or damaged paths
Include:
- the location
- a description of the issue
- a photo, if possible
Report a sidewalk, trail or road issue
Make a claim
If your vehicle was damaged by a pothole on a City of Waterloo street, visit our insurance claim page to learn more about making a claim.
Report urgent issues
Call 519-886-2310 if there’s an immediate safety concern or an urgent issue that needs attention right away.