Check if you qualify for a tax rebate or deferral

You may be able to reduce, delay or get a rebate on your property taxes if you meet certain conditions.

On this page:

1. Appeal your taxes
2. Apply for a tax deferral
3. Apply for a charity rebate
4. Provincial programs
5. Contact us

Appeal your taxes

You can appeal to cancel or reduce your property taxes if:

• a property could not be used for at least three months in the year because of repairs or renovations
• the use of a non-residential property has changed since the last revised assessment roll
• a property has gained exempt status since the last revised assessment roll
• there has been a fire or demolition in a building
• there is a serious error in the assessment

To apply:

• download a tax appeal application form (PDF)
• submit your form by email to revenue@waterloo.ca, by fax to 519-747-8760, by mail, or in person at City Hall
• apply by the end of February of the following year
• for serious errors, you can appeal taxes from up to two years before the current tax year

Apply for a tax deferral

Seniors who receive the Guaranteed Income Supplement and people receiving Ontario Disability Support may qualify for a property tax deferral.

To apply:

• download the tax deferral form (PDF)
• submit your form by email to revenue@waterloo.ca, by fax to 519-747-8760, by mail, or in person at City Hall

Read the Region of Waterloo policy document (PDF) for program details.

Apply for a charity rebate

Eligible charities and similar organizations that occupy commercial or industrial property may qualify for a rebate of 50% of property taxes paid (directly or through lease payments).

To apply:

• download the charitable tax rebate application form (PDF)
• submit your form by email to revenue@waterloo.ca, by fax to 519-747-8760, by mail, or in person at City Hall
• apply by the last day of February of the year after the taxation year

Requirements are set out in the Region of Waterloo Bylaw 98-049 (PDF).

Provincial programs

You may also qualify for help through provincial programs:

• Senior Homeowners’ Property Tax Grant provides low-to-moderate income seniors up to $500 off their property taxes
• Ontario Energy and Property Tax Credit provides help with taxes for individuals age 18 and over