Check water, stormwater and wastewater rates

Find current rates for water, wastewater and stormwater services in Waterloo.


Where your fees go

Your fees help the City of Waterloo maintain and upgrade safe and reliable infrastructure that:

  • delivers safe drinking water
  • collects wastewater from sinks, toilets and drains
  • manages rainwater runoff to prevent flooding and pollution 

About 51% of these fees go to the Region of Waterloo, which supplies safe drinking water and treats wastewater.


Current rates

You pay for water by the cubic metre.

  • 1 cubic metre = 1,000 litres (about 264 gallons)
  • wastewater is billed at the same amount as your metered water use (1:1 ratio)

Example
If you use 10 cubic metres of water, you are billed for 10 cubic metres of wastewater.

Water and wastewater rates
Utility 2024 2025
Water $2.32 $2.48
Wastewater $2.81 $2.93

Stormwater fees pay for sewers, drains and ponds that manage rainwater, reduce flooding, improve water quality and help the city handle extreme weather

Your monthly fee is based on how much runoff your property creates.

Apply for a stormwater credit — residential properties that manage runoff may qualify for up to 45% off their stormwater fee. 

Residential monthly stormwater fee
Residential 2024 2025
Small $11.19 $12.52
Medium $16.76 $18.75
Large $22.88 $25.60
Multi-residential monthly stormwater fee
Multi-residential 2024 2025
Small $32.11 $35.93
Medium $135.85 $152.02
Large $723.89 $810.03
Institutional monthly stormwater fee
Institutional 2024 2025
Small $52.04 $58.23
Medium $140.64 $157.38
Large $287.98 $322.25
Commercial and industrial monthly stormwater fee
Commercial and industrial 2024 2025
Small $43.06 $48.18
Medium $201.08 $225.01
Large $648.02 $725.13
Largest $1,641.38 $1,836.70

All properties with water service pay a monthly fee based on the size of their water meter.

Learn more about how we read meters on our water meter page

For questions about your meter, contact customer service at 519-886-2310 or utilities@waterloo.ca.

Monthly meter service fee

Property use 

Meter size

2024

2025

Residential single home      

15 mm

$3.63

$3.80

Residential small apartments

25 mm

$7.24

$7.58

Small commercial and industrial

40 mm

$13.22

$13.84

Large commercial and industrial*

50 mm

$16.64

$17.42

Large commercial and industrial*

75 mm

$34.69

$36.32

Large commercial and industrial*

100 mm

$50.89

$53.28

Large commercial and industrial*

150 mm

$86.55

$90.62

Large commercial and industrial*

200 mm

$130.42

$136.55

Large commercial and industrial*

250 mm

$173.75

$181.92

*There is an additional $44.41 fire protection fee for large commercial and industrial properties.

View the fees and charges bylaw for a full list of water fees starting on page 52.


Apply for a stormwater credit

We offer a credit of up to 45% off for residential properties that manage their runoff.

Learn more on our stormwater management page.


Contact us

Contact us with questions about your account: