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Report a watermain break
If you notice water pooling or low pressure, call 519-886-2310 to report a possible break.
Find your water shut-off valve
Book a free shut-off valve inspection before starting any driveway or landscaping work.
Call before you dig: utility locate rules
Contact Ontario One Call before you dig to find underground utilities.
Check the watermain flushing schedule
Find out when crews will be in your neighbourhood and learn about the program.
Alter water or wastewater infrastructure
Submit an alteration application for watermain, stormwater or sanitary systems.
Fire hydrants
Keep fire hydrants clear. Contact city utilities for hydrant tests or issues.