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Pay your parking or bylaw ticket online, by mail or in person. Late fees apply after 30 days.
On this page:
You will need:
You will need:
When paying online, remember:
Why your online payment might not work
Your ticket isn't in the system yet
It can take up to 15 days for a ticket to appear online. If no results are found for your ticket number, please check back later. Late fees won’t apply until 30 days after the ticket was issued.
You tried to pay with a debit card, Visa Debit or Debit Mastercard
You can only use a traditional credit card (Visa, Mastercard or American Express) to pay your ticket online.
You entered the wrong information
Double-check that your ticket number and licence plate are correct. Contact us if you're not sure.
You got a Speed Camera or Red Light ticket
These are issued by the Region of Waterloo and must be paid on the Region’s website.
You chose the wrong ticket type
There are three options when paying online:
Personal and Business tickets are both for bylaw-related fines such as noise, licensing, lot maintenance, etc.
To pay a ticket in person visit the Municipal Enforcement Services desk at City Hall.
You can pay with:
Note: We do not accept American Express in person.
You can pay by cheque or money order (made payable to the City of Waterloo).
By drop box
Use the after-hours box at the William Street entrance to City Hall
By mail
Municipal Enforcement Services
City of Waterloo
100 Regina St. S.
PO Box 337, Station Waterloo
Waterloo, ON
N2J 4A8
Contact us if you can’t find your ticket. Remember to include:
If you disagree with a ticket, you can ask the city to review it. This is called a screening review.
You must request a screening review within 30 days of getting the ticket. Go to the Dispute a ticket page to start your request.
If you need more than 30 days to dispute or pay your ticket, contact us. Extensions are only granted in extenuating circumstances.
Contact the Municipal Enforcement team to ask a question or report a problem:
