Administrative Monetary Penalty

The administrative monetary penalty system is our new adjudication process for parking tickets.

On this page

  1. Public appointment opportunities - hearing officers
  2. Understanding the administrative monetary penalty system
  3. Benefits of the administrative monetary penalty system

Public appointment opportunities - hearing officers

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The councils of the Corporation of the City of Kitchener and City of Waterloo jointly invite applications for the position(s) of: 

Hearing officer(s) – administrative monetary penalty system (AMPS) for parking.

Term – concurrent with the term of council, ending November 14, 2022 (or thereafter until a successor(s) is appointed).

Purpose – the hearing officer(s) provides an independent review of the decision of a screening officer, as outlined in the administrative monetary penalties system (AMPS) program for parking. The hearing officer is an independent, contract position established in accordance with the screening and hearing officer by-laws of the City of Waterloo and City of Kitchener, and is not a city employee position.

The hearing officer(s) will be required to:

  • conduct hearings in accordance with the Statutory Powers Procedure Act and exercise the power of decision in the review of screening decisions, as set out in the parking administrative penalty bylaws, for both the City of Kitchener and the City of Waterloo
  • issue oral and written decisions in accordance with the AMPS by-law, including decisions on whether to affirm, reduce or cancel administrative penalties and/or extend the time to pay administrative penalties in accordance with the AMPS by-law and associated policies
  • ensure that decisions are independent and free of outside influence

At this time, the AMPS program relates only to parking. Should the AMPS program be expanded to include other by-laws in the future, the duties of the hearing officer(s) may (at the discretion of each city) be extended to such matters.

Meetings – as required, approximately one to two days per month.

Staff contact – Julie Scott, deputy city clerk, City of Waterloo, email

Eligibility – the following persons are not eligible for appointment:

  • a member of or a relative of a member of council for the City of Kitchener or City of Waterloo
  • an employee of the City or Kitchener or Waterloo
  • a person indebted to either city other than in respect of current property taxes or pursuant to an agreement with the city where the person is in compliance with the terms thereof

Preference will be given to eligible candidates who:

  • have good knowledge of and experience in administrative law and who are of good character
  • have knowledge of and experience with respect to adjudicative processes including conducting trials or hearings for a provincial tribunal or court
  • have knowledge of and experience in interpreting and applying appropriate legislation, including municipal by-laws the Municipal Act, 2001, O. Reg. 333/07, the Provincial Offences Act and the Statutory Powers Procedure Act
  • have knowledge of and/or experience with the City of Waterloo and City of Kitchener parking by-laws
  • are knowledgeable and experienced in mediation and alternative dispute resolution
  • have excellent listening skills and the ability to analyze complex information received
  • demonstrate sound judgment, tact, fairness and decorum
  • bring highly effective leadership, facilitation, communication, presentation, interpersonal and organizational skills
  • hold a post-secondary diploma or degree in a related discipline, and/ or equivalent combination of education and experience
  • have an ability to work under pressure to ensure timely hearing decisions
  • are able to formulate reasoned decisions and communicate them clearly and effectively, both orally and in writing
  • demonstrate high ethical standards and integrity
  • demonstrate respect for access to justice, diversity and inclusiveness in maintaining a fair and transparent process for all persons
  • are committed to ongoing professional development, to enhance your expertise and remain current in the field

Membership in The Society of Ontario Adjudicators and Regulators and/or The Law Society of Ontario is preferred.

Candidates must have the flexibility to provide services on a part-time basis, as hearings are held on an as-needed basis.

The successful applicant(s) will enter into a contract with the City of Waterloo and the City of Kitchener, must comply with all City of Waterloo and City of Kitchener policies relating to AMPS, and will be required to travel to both the City of Waterloo and City of Kitchener sites as required.

Remuneration – remuneration shall be paid at a rate to be approved by council.

Applications will be accepted until 4:30 p.m. on May 29, 2019

The City of Waterloo and The City of Kitchener are committed to diversity and inclusion, and thank all applicants in advance. Accommodations are available during all stages of the recruitment process in accordance with the human rights code. We thank all applicants for their interest, however only candidates selected for further consideration will be contacted.

Understanding the administrative monetary penalty system

The AMPS allows municipalities to provide an open, transparent and objective appeal process for parking infractions.

Starting Monday June 3, 2019 the AMPS program will apply to parking tickets, now called penalty notices. All parking tickets issued before June 3, 2019 will continue under the existing court system and will not be part of the AMPS process.

For parking tickets issued before June 3, 2019 please refer to your ticket for information on how to pay or respond.

For penalty notices issued on or after June 3, 2019, please refer to your penalty notice for information how to pay or respond.

For more information view the administrative monetary penalty system bylaw (PDF).

Benefits of the administrative monetary penalty system

Under the current system parking tickets are disputed in the Ontario Court of Justice. A municipality has limited opportunity to present a flexible alternative to settle these disputes.

AMPS moves parking disputes out of the court system and gives municipalities the discretion to resolve penalty notices at a screening review. A person who disagrees with the decision of the screen officer can request a hearing before a hearing officer. 

The new system will be more efficient, user friendly and less intimidating. AMPS will maintain the fundamental principles of justice and due process. Wait times to resolve disputes are anticipated to be reduced from eight to nine months from the court process, to approximately two to three months.