Accessibility standards

Our accessibility guide applies standards for the built environment as authorized by the the Accessibility for Ontarians with Disabilities Act. Developers, organizations and the city are obligated to follow the standards to identify, remove and prevent barriers.

Download accessibility standards guide (PDF)

The guide includes standards beyond the Design of Public Spaces Standards (DOPSS), in some instances exceeding their requirements. The city will always promote a high level of accessibility and encourage developers and organizations to implement practices that foster accessibility. 

If there are conflicts between the city’s standards and any other act or regulation, we will require the higher level of accessibility requirement. This document does not capture every detail of the DOPSS, and it is the responsibility of the designer, developer or organization to ensure they are aware of and comply with the relevant parts of legislation.