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A PAL card lets a support person join you at most city programs and activities at no additional cost.
Use your PAL card for public swims and skates, recreation programs, city-run golf courses and partner programs across the region.
On this page:
Apply if you:
You can apply for a temporary PAL card if you:
You’ll need:
References may include:
We will contact both references.
Apply online with your details and references.
If approved, we will mail your PAL card to you.
Need help? Call 519-747-8512 or email our support staff.
A PAL attendant is someone who supports you during programs. They must be at least 15 years old.
You can choose different attendants for different activities.
If the activity has its own supervision age rules (for example, swimming), the attendant must follow those rules and may need to pay if they also participate. In most other cases, there is no extra charge for your PAL attendant.
Show your PAL card when paying or registering.
Use your card at:
PAL cards are accepted at programs across Waterloo and Wellington Region.
Partners may have their own rules – you’ll get details when your card arrives.
Use your PAL card at:
City programs:
Partner programs:
City programs:
Partner programs:
City programs:
Partner programs:
Access 2 Entertainment is a group that has support from Cineplex Entertainment Theatres and is managed by Easter Seals Canada. The Access 2 Entertainment card is accepted at entertainment venues and programs across Canada. View the list of venues accepted in Ontario.
