Driveways and curb cuts

If you're planning driveway work, call us first to locate your water shut-off valve. 

Learn how to request a curb cut – only the city can approve and complete this work.

Locate your water shut-off valve before paving

Some properties have a water shut-off valve under the driveway. If your valve ever needs repair, knowing its location helps us avoid damaging your driveway during future repairs.

Call before paving or repaving

  • call 519-886-2310 at least 2 weeks before starting work
  • we’ll locate and mark your valve
  • this is a free service

Learn why it is important to locate your water shut-off valve before doing driveway or landscape work.

Request a curb cut

Only the city can approve and complete curb cuts. Residents cannot alter curbs – we will charge you if you do.

Follow these steps to request a curb cut:

  1. Call 519-886-2310 to book an inspection (Monday to Friday, 8:30 a.m. to 4:30 p.m.) 
  2. Our inspector will come to your property to review. You do not have to be at home.
  3. If approved, the inspector will leave a permit form with the property owner.
  4. Fill out the permit form and submit it in person at the Waterloo Service Centre (265 Lexington Court).
  5. Pay the fee:
    • $145 per permit
    • $155 per metre for the curb cut
    • we accept cash, debit, or cheque (payable to the City of Waterloo)
  6. The city will arrange the work with a contractor, usually within two weeks of payment.

Contact us

Call 519-886-2310 if you have any questions or need help.