Programs, classes and lessons
Recreation facilities and programs are fully open starting on March 1. Check our COVID-19 page for full details. Self-screening before entrance is required at all facilities. Masks are not required but will continue to be worn be staff. Proof of vaccination is not required.
On this page
Registration dates
Summer program registration:
- June 1: Active Living programs (fitness, swim lessons, preschool/child programs)
- June 10: Community Adult Recreation Leagues (CARL) (fall league play)
- On-going: Pre-registered drop-in registration (pickleball, swimming, skating)
Find a program
There are two ways to find available programs:
- visit ActiveWaterloo to view current availability and register online
- read our ActiveWaterloo Guide (formerly the Program and Activities Guide) to view seasonal options
Register online
ActiveWaterloo is our website for program registration and payment. You have to create an account or sign in to register and pay.
A credit card is required. Visa and Mastercard debit cards are also accepted.
Registering in person
Registering in person is available at two locations:
- RIM Park and Waterloo Memorial Recreation Complex, Monday to Friday, 8:00 a.m. to 8:00 p.m.
Registration policies
Withdrawals |
Withdrawals are based on programs:
Withdrawals for medical reasons are subject to a 10% administrative fee and may require a medical note and approval by a program supervisor. For more on withdrawals, view our program withdrawal policy (PDF). |
Transfers |
Transfers between programs can be requested if:
Program transfers after the third class are subject to the program supervisor's discretion. |
Refunds |
Refunds are pro-rated and subject to an administrative fee of 10%. Cheque refunds of $25 or less are only available as credit on an account. |
Account credits |
Account credit is prorated and subject to an administrative fee of 10%. Credits can be used for any City of Waterloo facility rental, program registration, FitPass, or pay as you play fee. Credits are not transferable to another customer. |